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PDI/Used Car Technician Resume Example

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PDI/USED CAR TECHNICIAN
Professional Summary

Hardworking Automotive Technician successful at correcting problems, completing maintenance and enhancing vehicle operations. Skillful applying specialized experience and technical knowledge to all makes and models of vans, light trucks and SUVs. Excellent leadership and mentoring abilities for apprentice mechanics.

Experienced Automotive Technician with 10 years in restoring vehicles, diagnosing problems and detailing interiors. Specific expertise in diagnostics and repair of foreign automobiles and light-duty trucks. Bringing expertise, as well as proven skills in diagnosing problems and satisfying customers.

. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Multi-talented ,consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Inventory auditing
  • Service scheduling
  • Supply ordering
  • Electrical failure expertise
  • Calibrating systems
  • Replacing parts
  • Inspecting vehicles
  • Scheduled services
  • Installing equipment
  • Brake systems understanding
  • Managing parts
  • Operational improvement
  • Strategic planning
Work History
PDI/Used Car Technician, 11/2018 to 05/2020
HONDA CARLAND – Roswell, GA

INSPECTED VEHICLES BEFORE DELIVERY

RESURFACED BRAKE ROTORS AND REPLACED BRAKE PADS

REPLACED/FLUSHED DIRTY FLUIDS

PERFORMED VEHICLE RECALLS

  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • PROGRAMMED KEYS
Supervisor/Express Service Technician, 09/2019 to 01/2020
Ed Voyles Honda – Marietta, GA
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Set overall vision and provided team leadership.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Kept shop areas neat, clean and free of safety hazards.
  • Checked fluids, tires, brakes and other systems as part of 23-point inspection.
  • Checked fluids, tires, brakes and other systems as part of 23-point inspection.
  • Suggested additional services to customers in order to meet upsell goals.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Supervised and mentored 13 team members and facilitated daily service operations to drive business growth.
  • Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
  • Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
  • Interacted with customers to explain issues causing misalignment or damage to vehicle.
  • Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Lube Technician, 05/2019 to 09/2019
ED VOYLES CHRYSLER DODGE JEEP AND RAM – Marietta, GA
  • Kept shop areas neat, clean and free of safety hazards.
  • Checked fluids, tires, brakes and other systems as part of 23-point inspection.
  • Worked alone or in team-based systems to complete up to 20 oil changes each day.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Followed company policies and OSHA requirements to maintain work safety.
  • Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
  • Used gauges, calipers andother devices to take measurements and identify problems.
  • Kept equipment clean, repaired and lubricated to maximize performance.
  • Flushed and refilled radiators, alternators and transmissions.
  • Evaluated fluid levels, battery functioning and vehicle leaks.
  • Rotated, mounted and balanced tires on cars, trucks and vans.
  • Operated equipment such as HUNTER and HUNTER.
  • Checked, installed and repaired brake system components such as rotors, pads and drums.
  • Prepared and administered preventative maintenance work orders.
  • Used hand tools to change worn cutting tools.
EXPRESS MANAGER, 07/2013 to 10/2017
Ed Voyles Chrysler Jeep Dodge – Marietta, GA
  • Oversaw and optimized work of 10 EXPRESS TECHS
  • Preserved order and discipline among subordinates and gave assignments and instructions.
  • Supervised cleaning and maintenance of mechanical equipments
  • Coordinated primary staff and schedules to guarantee optimum duty coverage.
CASHIER/ASSISTANT MANAGER, 07/2012 to 07/2013
Food Depot – Mableton, GA
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed weekly sales circulars and monitored price changes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Education
GED: 01/2011
South Cobb High School - Austell, GA
SINGING, PLAYING SOCCER, COOKING DANCING

I ENJOY SINGING IN PRIVATE AND IN THE MIDST OF PEOPLE

SOCCER IS ONE THING I LOVE. IT'S THE ONLY SPORT IN GOOD AT..

YOU CAN CALL ME A GOOD CHEF AS WELL BECAUSE I ENJOY HOME COOKED MEALS

I JUST DANCE FOR FUN..

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Resume Overview

Companies Worked For:

  • HONDA CARLAND
  • Ed Voyles Honda
  • ED VOYLES CHRYSLER DODGE JEEP AND RAM
  • Ed Voyles Chrysler Jeep Dodge
  • Food Depot

School Attended

  • South Cobb High School

Job Titles Held:

  • PDI/Used Car Technician
  • Supervisor/Express Service Technician
  • Lube Technician
  • EXPRESS MANAGER
  • CASHIER/ASSISTANT MANAGER

Degrees

  • GED : 01/2011

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