- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Motivated Payment Specialist familiar with processing payments. Hardworking team player with in-depth understanding of accounting standards and procedures. Driven Payment Specialist with experience reducing open balances by following up with customers and maintaining productive communication. Good relationship-building, communication and planning skills. Superior work ethic with analytical approach. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
- Invoice and payment processing
- Outbound calling
- Collections understanding
- Statement review
- Customer relations
- Payment questions
|
- Payment management
- Billing dispute resolution
- Investigative research
- MS Office
- Friendly, positive attitude
|
Payment Specialist, 09/2020 - Current
Ds Waters Of America, Inc. – El Paso, TX,
- Answer customer calls/transfer customer calls.
- Assist customers with account payments/discrepancies.
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Initiated and recorded accounts receivables to update accounting database and facilitate receipt of customer payments.
Lead Cook, 11/2017 - 09/2020
Blue Skies Of Texas – San Antonio, TX,
- Completed workstation set up and break down, properly disposing of leftover food.
- Kept stations stocked and ready for use to maximize productivity.
- Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
- Stood in for other members of kitchen staff.
- Trained new chefs on menu items and kitchen procedures.
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Inventoried kitchen sections and refilled supplies.
- Monitored culinary standards and operational guidelines, including kitchen areas, food preparation and facility conditions.
- Cooked food following specific measurements and recipes.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
- Double-checked plated meals for last-minute changes before sending to dining room.
- Filled specialized menu orders.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Analyzed forecast sheets and production plans to prepare ingredients for daily menu.
Cook, 01/2015 - 11/2017
Marshfield Clinic – Menomonie, WI,
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Administrative Assistant, 12/2005 - 12/2011
Corvel – Liverpool, NY,
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Updated details in company database by keying in customer contacts and delivery dates.
- Directed customer communication to appropriate department personnel.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
High School Diploma: , Expected in
-
Maquoketa Valley High School - Maquoketa, IA
GPA:
Mandatory Reporting| -hours
Certification Number
CPR | - hours
Certification number
Serve Safe | - hours
Certification number
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice