Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
  • Financial clerk experienced in customer service and financial transaction oversight. Offers skills in effective communication, knowledge of invoice processing and background in bookkeeping. Looking to put knowledge and abilities to good use in clerical position focused on resolving accounting issues. Experienced professional focused on meeting or exceeding objectives seeking Payment Processing Specialist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven professional seeking position as Payment Processing Specialist. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Competent Accounts Receivable Specialist bringing [Number] years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Capable AR professional with expertise in reviewing and resolving discrepancies, producing reports and posting adjustments. Excellent communication, organizational and conflict resolution abilities paired with attentive, results-driven and industrious nature. Proficient in [Software] and [Software].
  • Bank Statement Reconciliation
  • Adjustment Posting
  • Advanced Excel Spreadsheet Functions
  • Payment Management
  • Bill Processing
  • Codes Reviewing
  • Investigative Research
  • Account Auditing
  • Evaluating Open Accounts
  • Customer Accounts Management
  • Reviewing Account Records
  • Financial Calculation and Analysis
  • Validation of Discrepancies
  • Bill Payment and Recordkeeping
  • Customer Notifications
  • Precision and Accuracy
  • Customer Relations
  • Accurate Payment Posting
Work History
Payment Processing Specialist, 08/2020 to Current
National Life GroupDallas, Vt,
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Responded to inbound inquiries regarding accounts and payments.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Used accounting software to reconcile accounts, track income and generate invoices.
  • Reported financial data and updated financial records in ledgers and journals.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Leveraged computerized accounting software to create and maintain accurate customer account records.
  • Reviewed time and attendance records to identify billable items.
  • Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization.
  • Reduced time and costs by implementing new accounting procedures.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
Customer Service Representative, 12/2018 to 07/2020
Radiant Logistics, Inc.Renton, WA,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Provided information regarding charge accounts and loyalty programs.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Training Specialist, 06/2014 to 11/2018
Leidos Holdings Inc.Clovis, NM,
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
  • Coordinated administrative functions necessary to deliver and document training programs.
  • Documented participation and evaluated learning for each participant.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Developed training handbooks, computer tutorials and reference materials.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Traveled to client locations to conduct training classes.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Data Entry Clerk, 04/2013 to 12/2014
Ross Stores, IncNorth Highlands, CA,
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.
  • Located and corrected data entry errors and reported to management.
  • Added documents to file records and created new records to support filing needs.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Verified accuracy of data before transcribing.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Verified data files prior to entry to maintain high data accuracy.
Bachelor of Science: Accounting And Finance, Expected in 06/2024
Albany Technical College - Albany, GA
High School Diploma: , Expected in 06/2000
Chambersburg Area Senior High School - Chambersburg, PA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

    Resume Overview

    School Attended

    • Albany Technical College
    • Chambersburg Area Senior High School

    Job Titles Held:

    • Payment Processing Specialist
    • Customer Service Representative
    • Training Specialist
    • Data Entry Clerk


    • Bachelor of Science
    • High School Diploma

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in:As seen in: