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Pawn Broker Resume Example

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PAWN BROKER
Summary

Diligent Pawn Broker/Manager with over 15 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Well-organized administrative professional experienced in Dental office support. Effectively coordinate documents, records and resources to maintain smooth daily operations.

Skills
  • Negotiation and communication
  • Customer service
  • Merchandise appraisals
  • Administrative support
  • Problem resolution
  • Business operations
  • Team management
  • Market trend understanding
  • Documentation skills
Experience
12/2018 - 08/2020Pawn BrokerGodfather Pawn & Jewelry | Orlando, FL
  • Process defaulted loans and transfer there status to inventory.
  • Handle all legal procedures and keep organize records and active paperwork for audit purposes.
  • Evaluated customer merchandise to make purchasing decisions for store.
  • Ensure all procedures and legal paperwork was processed correctly for fire arm purchasing
  • Researched electronics and other items online to identify market value.
  • Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
  • Recommended store merchandise to fit customers' unique shopping needs and budgets.
  • Explained store policies and procedures to customers and responded to questions about loan terms.
  • Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
  • Created eye-catching window displays to draw customers into store.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Increased customer base and market share by promoting product through diverse channels.
01/2018 - 12/2018Patient Care CoordinatorOrlando Dental Group | Orlando, FL
  • Scheduled evaluations and procedures for patients.
  • Collected information from patients, parents and guardians about dental care and issues of concern.
  • Answered phones or email customers for appointments, follow up or to address customer questions.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Filed and submitted insurance claims.
04/2016 - 01/2018Pawn BrokerGodfather Pawn & Jewelry | Orlando, FL
  • Process defaulted loans and transfer there status to inventory.
  • Handle all legal procedures and keep organize records and active paperwork for audit purposes.
  • Evaluated customer merchandise to make purchasing decisions for store.
  • Ensure all procedures and legal paperwork was processed correctly for fire arm purchasing
  • Researched electronics and other items online to identify market value.
  • Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
  • Recommended store merchandise to fit customers' unique shopping needs and budgets.
  • Explained store policies and procedures to customers and responded to questions about loan terms.
  • Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
  • Created eye-catching window displays to draw customers into store.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Increased customer base and market share by promoting product through diverse channels.
07/2006 - 11/2015ManagerCash America International Inc. | Jacksonville, FL
  • Oversaw all store operations
  • Hired, trained, evaluated performance and enforced disciplinary actions for associates.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Achieved sales quota by incorporating social media and brand marketing.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw all legal documentation and procedures for the purchasing of fire arms and cooperation with the authorities in cases of stolen goods.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Generated reports to assess performance and make adjustments.
Education and Training
03/2008Pawn Business Administration Certification
Cash America International University | Houston TX
Some College (No Degree): Business Administration And Management
FCCJ | Jacksonville FL

General, Some CollegeGeneral, Some College But No DiplomaBut No

05/2001Hight School Diploma
Pedro Albizus Campos | Levittown, PR
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Resume Overview

Companies Worked For:

  • Godfather Pawn & Jewelry
  • Orlando Dental Group
  • Cash America International Inc.

School Attended

  • Cash America International University
  • FCCJ
  • Pedro Albizus Campos

Job Titles Held:

  • Pawn Broker
  • Patient Care Coordinator
  • Manager

Degrees

  • 03/2008 Pawn Business Administration Certification
    Some College (No Degree) : Business Administration And Management
    05/2001 Hight School Diploma

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