passport to success program coordinator resume example with 6 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Academic Program Coordinator delivering supportive services and academic guidance to a diverse student population. Offering excellent planning, problem solving, and organizational abilities. Determined Coordinator with success in helping students achieve educational goals and passionate about facilitating exceptional student experiences. Talented in meeting the objectives of the enhancement program by providing advocacy, mediation, and counseling to students. Sensitive to socioeconomic and cultural difference of students. Seasoned coordinator with two years success in leading an academic enhancement program and achieving optimal engagement. Known for great attention to detail and strong interpersonal communication skills. Excels at multitasking and fostering strong connections.

  • Strategic decision-making
  • Excellent interpersonal and written communication
  • Career counseling & planning
  • Individual and family support
  • Mediation and crisis intervention
  • Team collaboration and leadership
  • Event Planning
  • Onboarding
  • Fundraising
  • Program development
  • Mission-oriented
  • Scheduling
  • Video Conferencing- Microsoft Teams, Zoom, Google Meets & Webex
  • Microsoft Office 365
  • Hiring and Recruitment Knowledge
Work History
07/2019 to Current Passport to Success Program Coordinator American Family Care, Inc. | Saraland, AL,
  • Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body engagement.
  • Worked with Registrar department to outline and schedule course offerings required for students.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Maintained student database and electronic records for each student contact.
  • Educated students on course selection to align with career goals.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Provided comprehensive support services encompassing career and personal goals of student.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Enrolled over 150 students with GPA below 2.0
06/2017 to 08/2018 Human Resources Intern Pratt & Whitney | City, STATE,
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
  • Worked with HR team to coordinate company events.
  • Developed strong written and verbal communication skills.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Created and updated tracking spreadsheets using Business Objects and Employee Self Service.
  • Supported over 75 Engineering Interns with housing and retention efforts
07/2016 to 08/2016 Library Intern Yale University | City, STATE,
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Assisted librarian with conducting library orientation for new assistants.
  • Collected and analyzed statistics on program data and usage using Excel, Google Qualtrics, and Survey Money.
  • Developed team communications and information for meetings.
  • Carried out day-to-day duties accurately and efficiently.
  • Educated patrons on use of reference sources, card catalogs and automated information systems.
  • Input over 100 journal articles and journal reviews for the Health InterNetwork Access to Research Initiative (HINARI) Database.
09/2012 to 06/2015 Peer Health Educator Planned Parenthood | City, STATE,
  • Promoted healthy habits and practices in outreach materials and presentations.
  • Informed clients about treatment options and answered related questions.
  • Collaborated with local high school nursing departments and other community partners.
  • Educated the public regarding community health resources in community centers, schools, and churches.
  • Presented Sexual Education workshops at True Colors, Inc. Conference and Planned Parenthood Regional STARS Conference.
Expected in 05/2023 to to Master of Social Work | Social Work University of Connecticut, Storrs, CT GPA:

Individual, Groups, and Families Concentration

Expected in 05/2019 to to Bachelor of Arts | Psychology Hampton University, Hampton, VA GPA:
  • New Haven Promise Scholar
  • Member of Alpha Kappa Alpha Sorority, Incorporated
  • Member of Phi Eta Sigma Fraternity, Inc.
  • Member of Golden Key Honor Society
  • Member of Student Government Association's Women's Caucus
  • Founding Member, 2nd Vice President, & Fundraising Committee Chair of Great Inspirational Resilient Leaders (G.I.R.L).
  • Graduated with 3.33 GPA

National Association for the Advancement of Colored People (NAACP) (2007- Current)

  • Greater New Haven Youth Council Vice President (2013-2014)
  • Connecticut NAACP State Treasurer (2014-2015)
  • Greater New Haven Youth Council President (2014-2015)
  • Hampton University NAACP Criminal Justice Chair (2016-2017)
  • Greater New Haven Adult Branch Member (2019- Current)

INROADS (2014- Current)

  • INROADS College Links Participant (2014-2015)
  • INROADS Leadership Summit Participant
  • INROADS Intern (2015- 2019)
  • INROADS Greater Hartford- Springfield Alumni (2019- Current)

Alpha Kappa Alpha Sorority, Incorporated (2018- Current)

  • Initiated- Gamma Theta Chapter, Hampton University, Hampton, VA.
  • Membership Intake Chair (2019)
  • Current Member- Theta Epsilon Omega Chapter, New Haven, CT.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Connecticut
  • Hampton University

Job Titles Held:

  • Passport to Success Program Coordinator
  • Human Resources Intern
  • Library Intern
  • Peer Health Educator


  • Master of Social Work
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: