Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Skilled Field Supervisor bringing 7 years of progressive nursing experience. Adept at building strong customer relationships while managing tight deadlines and diverse conditions. Bilingual spanish focused on empathetic, patient-focused care. Trustworthy caregiver experienced in home and hospital settings. Committed HHA bringing success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care. Devoted PAS Field supervisor with advanced understanding of medical terminology and procedures. Energetic and personable with compassionate bedside manner. Excellent ability to communicate with healthcare professionals across all organizational levels. Compassionate Nurse Aide with strong work ethic and 7 years of experience providing basic care to patients. Proficient in assisting patients with bathing, dressing and toileting. Well-versed in taking and recording temperatures, blood pressure and other vitals. Certified in HHA Knowledgeable and compassionate Nursing staff member with 7+ years of Nursing aide experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Hardworking and reliable field supervisor with strong ability in HHA and customer care. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Operational planning expertise
  • Technical knowledge
  • Site management
  • Schedule coordination
  • Patient Care and Safety
  • Helping with medication
  • Performing patient intakes
  • Collecting vital signs
  • General housekeeping ability
  • Preparing meals
  • Staff scheduling
  • Patient services coordination
  • Patient care oversight
  • Grooming and bathing assistance
  • Wound care
  • Bilingual in spanish
  • Grooming and bathing assistance
  • Microsoft Office
  • Care plan management
  • Client safety and first aid
  • Active listening
  • Customer Service
  • Sales and Promotions
  • Money Management
  • Product Knowledge
  • Merchandise restocking
  • Bank deposits
  • Cash drawer balancing
  • ID verification
  • Cash register operation
  • Returns and exchanges
  • Credit and cash transactions
  • Cash management
  • Customer assistance
  • Payment processing
Experience
PAS- Field Supervisor, 09/2020 to Current
Good Shepherd HospiceDallas, TX,
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Administered medications, tracked dosages and documented patient conditions.
  • Collaborated with healthcare teams to develop, implement, and modify individualized plans of care.
  • Gathered entire medical histories and information related to patient's treatment procedure.
  • Recorded care information accurately and completely in electronic data system.
  • Kept HHAeXchange updated by accurately entering, updating and checking records.
  • Helped complete admissions packets and submitted paperwork to PCC's for review and processing.
  • Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
  • Investigated and reported all accidents fully, leveraging new knowledge to improve protections for patients and staff.
  • Pop-up visit when there is an emergency and we can not get in touch with the consumer or aide
  • Making sure the aide is doing their job and the consumer is comfortable with the aide
  • If a consumer was hospitalized I go out and get all information from the consumer such as discharged papers and any new updates on medication
HHA, 10/2018 to 06/2020
Good Shepherd HospicePatchogue, NY,
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Monitored and reported clients' progress.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Documented client progress in charts and logbooks.
  • Prepared high-quality nutritious meals for patients with diabetes and heart failure conditions to promote better overall health and improve eating habits.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
HHA , 10/2013 to 09/2017
American Dining CreationsMonticello, NY,
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Customer Service Cashier, 03/2014 to 02/2016
Forman MillsCity, STATE,
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Stayed up to date on current item discounts to support promotions.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Education and Training
High School Diploma: , Expected in 06/2006
Thomas Alva Edison High School - Philadelphia, PA,
GPA:
HHA Care : Home Health Aide, Expected in 10/2016
Joe-Nessa Enterprises - Philadelphia, PA,
GPA:

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Resume Overview

School Attended

  • Thomas Alva Edison High School
  • Joe-Nessa Enterprises

Job Titles Held:

  • PAS- Field Supervisor
  • HHA
  • HHA
  • Customer Service Cashier

Degrees

  • High School Diploma
  • HHA Care

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