Partner Account Manager Resume Example
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PARTNER ACCOUNT MANAGER
Summary
Qualified professional who is highly goal-oriented and proficient at meeting and exceeding established goals and objectives related to training, project planning, sales, education and client relations. Detail oriented professional with strong interpersonal skills and the ability to learn concepts quickly.
Accomplishments
- Led Affinity/Financial verticals in 2020 to achieve highest partner performance sales percentage year over year and reduced cost of acquisition over +30% pertaining to program outreach campaigns, earning recognition from upper management for exceeding company goals.
- Developed strong relationships with over 10 partner accounts and exceeded average sales goals by +20% through implementation and planning of key campaign initiatives to drive overall performance.
- Promoted to Business Development from Sales after being recognized as the #1 vendor site among 10 total vendor sites in 2019 for outstanding performance in overall sales, retention, and conversion percentage, earning recognition from upper management for exceeding company goals and receiving financial reward.
Experience
05/2021 to Current
District Manager AssociateMicrosoft Corporation － Mountain View , CA
- Collaborated with District Manager to improve recruitment of agents and strategized marketing outreach programs.
- Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
- Sourced, qualified and conducted screening interviews with job candidates.
- Identified and developed top talent within management structure to promote performance-oriented culture.
- Mentored team members by demonstrating best practices for sales and customer service.
12/2019 to 03/2021
Partner Account ManagerFlightsafety International Inc. － Tampa , FL
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Developed and implemented advertising strategies to drive substantial growth in overall external partner sales and retention areas.
- Tracked and assessed campaign performance through Tableau database reporting to make immediate changes to underperforming strategies.
- Lead new partner kickoff meetings to review project requirements, schedules and compliance. Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Handled continuous project monitoring and management, including developing forecasts, tracking response and conversion performance, expenses and approving payments for partner accounts.
06/2018 to 12/2019
Subject Matter ExpertEhealth Inc. － City , STATE
- Provided leadership and training for new agents regarding industry best practices and company policies for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.
- Coordinated with VPs, Directors, and Operational Managers to provide support for agents and supervisors at Dialog Direct.
- Developed insurance cross-selling opportunities in partnership for agents and supervisors to implement.
- Aided senior leadership during executive decision-making by generating daily reports to recommend corrective actions and improvements.
- Exceeded team goals by partnering with staff to share and implement best practices.
Certifications
- Property & Casualty/Life, Accident & Health License#: 0K81245
Education and Training
2021
Bachelor of Science: Business AdministrationWestern Governors University － City, State
- Major in Business Administration Management
2012
High School DiplomaSaint Joseph Notre Dame High School － City, State
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Resume Overview
School Attended
- Western Governors University
- Saint Joseph Notre Dame High School
Job Titles Held:
- District Manager Associate
- Partner Account Manager
- Subject Matter Expert
Degrees
- Bachelor of Science : Business Administration
High School Diploma
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