Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Experienced customer service professional bringing years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Excellent at resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
Route Optimization
Relationship development
MS Office
Operational improvement
Delivery Scheduling
Dispatch
Civil laws
Emergency Response
Relationship building and management
Logistics Oversight
Customer service
Organization ans Scheduling
Problem Resolution
Researching Freight Carrier Costs
Accounting Principles Knowledge
Safety and Security
File and records management
Company procedure adherence
Work History
Part Time Logistics Coordinator, 07/2016 - Current Capstone Logistics – Lakewood, WA,
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Generated all documentation and information required for customer shipments.
Worked with vendors to schedule daily pickups and weekly deliveries.
Tracked orders and notified customers of status or potential delays.
Liaised between personnel and customer to facilitate account and operational needs.
Monitored and reported on transportation costs and properly filed shipping documents.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Verified accurate account invoicing through collaboration with accounting department.
Maintained department procedures manual detailing processing requirements for each individual account.
Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
Coordinated dispatching of drivers to accomplish daily delivery requirements.
Reported customer feedback to management, including any signs of customer dissatisfaction.
Handled high-volume paperwork and collaborated to resolve invoicing and shipping problems.
Printed tickets, picked supplies and filled packages under tight deadlines.
Police Officer, 01/2007 - Current University Of Montevallo – Montevallo, AL,
Talked regularly with citizens to establish rapport and become familiar presence in area.
Evaluated complaint and emergency-request information to determine response requirements.
Supervised Reserve Officers during shifts to evaluate performance and resolve any incorrect behaviors.
Obtained information from arrested subjects to conduct debriefings.
Skilled in verbal, numerical and abstract reasoning.
Conducted preliminary investigations at scenes of major crimes.
Managed crime scenes to protect personnel and preserve evidence.
Ability to analyze situations and adapt an effective course of action.
Directed and supervised the work of 7 Trainee Officers with clear focus on maximizing results and maintaining transparent police operations.
Validated evidence for admissibility and preserved evidence to be utilized court hearings.
Thoroughly analyzed criminal information and processed crime scenes.
Ability to perform without direct supervision.
Investigated and reported crimes, completed thorough investigation reports.
Apprehended offenders and conducted interviews and interrogations.
Accompanied Trainee Officers during shifts to evaluate performance and resolve any incorrect behaviors.
Ability to preform job according to department rules and regulations.
Field Representative, 02/2005 - 01/2007 Healthcare Partners – Colby, WA,
Completed paperwork in full, on time and with high accuracy.
Traveled to visit customer locations.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Followed instructions, both orally and written regarding daily job tasks and duties.
Coordination of crews and logistics
Cultivated customer loyalty, promoted repeat customers and improved sales.
Used company troubleshooting resolution tree to evaluate problems while leveraging personal expertise to find appropriate solutions.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Tractor Operator, 04/2000 - 03/2005 Department Of Defense – Tampa, FL,
Maintained tractor in good working order and regularly inspected and cleaned attachments.
Moved equipment between job locations, following traffic rules to prevent incidents and quickly reach new sites.
Used large tractors to cut and plow land according to job specifications, consistently meeting deadlines with quick, accurate work.
Adjusted machinery and notified supervisors of malfunctions.
Harvested crops for farmers by expertly operating tractors and other farm equipment.
Coordinated team member movements based on current needs, avoiding safety concerns or delays.
Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
Promoted operational efficiency by maximizing loads on each transfer.
Education
General Education : General Studies, Expected in - Reedley College - Reedley, CA, GPA:
Business : Business, Expected in - Vanguard University of Southern California - Costa Mesa, CA GPA:
Police Academy : Police Science, Expected in 01/2004 - Fresno City College - Fresno, CA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.