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  • Parole Service Associate
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Parole Service Associate Resume Example

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PAROLE SERVICE ASSOCIATE
Summary

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Training and development
  • Case planning
  • Parole board hearings knowledge
  • Static 99R Super Trainer
  • CSRA Training
  • Compensation/payroll
  • New hire orientation
  • Personnel records maintenance
  • Labor agreements
  • Compensation/payroll
References

Rodney Justice, Senior Special Agent, Office of Internal Affairs, (909) 483-1594 ext 233

Timothy Riddle, Special Agent, Office of Internal Affairs, (760) 922-5300 ext 5016

Kevin Atha, Parole Agent I, Palm Springs FUNA, (760) 772-3157

Rosalie Wilson, Correctional Case Records Analyst, CVSP, (760) 922-5300 ext 5170

Djuna Askew, Correctional Case Records Analyst, CRS, (951) 415-3131

Experience
Department Of DefenseMay 2004 to CurrentParole Service Associate
Greenville , SC

Analyze case information to determine eligibility for program; Schedule and conduct COMPAS assessment interviews with inmates to identify needs; Secure and assess information obtained via face to face interviews with inmates preparing for release to parole; Access and enter information for placement and services into various databases; Review inmates' Central Files; Analyze CLETS/RAP Sheets to determine CSRA scores; Process Static 99R reviews on all PC 290 registrants preparing to release; Ensure completion of caseload assignments within required time constraints; Develop and maintain working relationship with community based programs, parole units, agencies, and field agents/supervisors; Prepare reports, correspondence, and various stats; Static 99R Super Trainer; CPSRM Trainer.

Cass Information Systems, IncMay 2003 to May 2004Office Technician (Typing) - Investigative Services Unit
Jacksonville , FL

Lead Secretary for the Investigative Services Unit; Receive Staff Complaints, Preliminary Investigations, and Inmate Appeals pertaining to ISU, IGI, and DRU; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Initiate and process the Internal Affairs Investigations; Maintain and update case files for Category I and Category II Investigations; Log and track the process of each investigation; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office, evidence collection and crime scene supplies; Process daily and monthly reports for the ISU and DRU

Cass Information Systems, IncOctober 2001 to May 2003Personnel Specialist
Wellington , KS

Reconcile master payroll; Process and establish new employees; Process payroll adjustments, shift, holiday, and overtime; Prepare and process personnel transactions, lateral transfers, appointments, separations, MSA's, and SISA's; Complete insurance enrollments, deletions, and additions; Process garnishments; Maintain and post attendance; Verify employment; Maintain policy and procedure manuals; Process various requests; Prepare and submit salary docks; Complete salary advances; establish accounts receivables; Maintain and file employee personnel files; Notify Accounting of dispositions of warrants/salary advances; Document and process Workers Comp, IDL, and NDI cases; Calculate state service; Knowledge and interpretation of Bargaining Unit Contracts; Prepare and process direct deposit, military leave, long term disability, and others as required

Ironwood State PrisonAugust 2000 to October 2001Office Technician (Typing) - Investigative Services Unit
City , STATE

Lead Secretary for the Investigative Services Unit; Receive Staff Complaints, Preliminary Investigations, and Inmate Appeals pertaining to ISU, IGI, and DRU; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Initiate and process the Internal Affairs Investigations; Maintain and update case files for Category I and Category II Investigations; Log and track the process of each investigation; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office, evidence collection and crime scene supplies; Process daily and monthly reports for the ISU and DRU

Ironwood State PrisonMay 2000 to August 2000Office Technician (Typing) - Associate Warden Complex I
City , STATE

Lead Secretary for the Complex I; Receive Incident Reports, Use of Force Reviews, Rules Violation Reports, and Inmate Appeals pertaining to Facility A & B; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office supplies; Supervise inmate clerks; Process Inmate Work Performance Reports, time cards, and payroll; Track the distribution and filing of CDC 115's; Modify and update Post Orders, policies, and procedures.


Ironwood State PrisonOctober 1999 to May 2000Office Technician (Typing) - Associate Warden Central Operations
City , STATE

Lead Secretary for the Central Operations; Receive various assignments and Inmate Appeals pertaining to the fifteen departments within the division; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office supplies; Supervise inmate clerks; Process Inmate Work Performance Reports, time cards, and payroll; Modify and update Post Orders, policies, and procedures; Track Custody Sick Leave, Evaluations, and Time Usage/Rainbow Sheets; Scribe for the Interim Emergency Commander during institutional emergencies; maintain Supervisory Files for custody staff.

Ironwood State PrisonJune 1998 to October 1999Office Assistant (Typing) - Records Department
City , STATE

Assigned to the Board of Prison Terms Desk; Receiving and tracking CDC 115's and BPT referral decisions; Process Revocation Extension Hearings; Process Revocation documents and hearings; Process and serve subpoenas to witnesses; Process and distribute Revocation Hearing results; Process and order weekly bus seat reports and weekly population counts for Classification Services Unit; Type various report; Process and log Miscellaneous Decisions and Appeals; Maintain inmate records; Receive, log, and type MSF, UCC, and ICC chronos; OBIS inquiries; DDPS inquires and input: ARDTS inquiries; Prepare and produce various memorandums and reports; Receive and process various inmate court documents and summons packages; log and distribute inmate court documents to appropriate person(s) for service; Receive all CDC 115's for tracking, filing, and distribution to appropriate areas; Type dictated chronos of ICC Committee; Maintain ICC files; Distribute ICC Committee results to appropriate areas; Responsible for the duties of Office Services Supervisor I (Acting) as needed

DAPO Indio Parole UnitJuly 1997 to June 1998Office Assistant (Typing)
City , STATE

Type various written and dictated report, memorandums, and documents; Maintain and file parolees' documents; Receive and route telephone calls, take accurate messages, and direct calls to appropriate areas and people; Computer data input into various databases; Electronically transfer inmate within parole units; OBIS inquires; IPTS inquiries and input; Receive, set-up, and process Pre-Parole files; Log, issue, and be accountable for the distribution of bus passes; Process the incoming and outgoing mail; Process and maintain USINS, PVWNT, and Discharged parolee records; Work parolee reception area; Assist local law enforcement; Train new employees

Union Bank Of CaliforniaJanuary 1995 to January 1998Peak Time Teller - Merchant Teller
City , STATE

Responsible for maintaining, reconciling and balancing large quantities of assigned cash; Process deposits, withdrawals, and payments for Merchant customers; Process money orders, cashiers checks, and cash advances; Access vault and safe deposit boxes; Process ordering and inventory of money for the bank branch; Train new employees

B&B Cable CompanyJuly 1994 to November 1994Office Assistant (Temp/On-Call)
City , STATE

Type various written memorandums and documents; Receive and route telephone calls, take accurate messages, and direct calls to appropriate areas and people; Map and route job sites for foremen; Maintain communication between office and job sites via radio; Set up invoices and work orders for foremen

Circuit CityJuly 1994 to November 1994Customer Service Associate
City , STATE

Responsible for reconciling and balancing cash drawer; Process payment for various merchandise; Retrieve customer purchases from warehouse; Receive and process merchandise for returns and repairs; Process customer credit card applications; Receive and distribute incoming telephone calls to appropriate areas; Process credit card payments; Train new employees

Dobbs TV & ApplianceDecember 1991 to April 1994Customer Service Associate
City , STATE

Responsible for thereconciling and balancing of cash drawer; Maintain and organize assigned areas; Process video rentals, sales, and credit account payments; Process credit applications; Create advertisement and merchandise displays; Train new employees

Education
Palo Verde Community CollegeCriminal JusticeCity, State, USA

Coursework in Criminal Justice, Computers, and Liberal Arts.

75 units completed

Palo Verde Valley High School1994High School DiplomaCity, State, USA

Top 10% of class

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How this resume score could be improved?

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Resume Overview

School Attended

  • Palo Verde Community College
  • Palo Verde Valley High School

Job Titles Held:

  • Parole Service Associate
  • Office Technician (Typing) - Investigative Services Unit
  • Personnel Specialist
  • Office Technician (Typing) - Associate Warden Complex I
  • Office Technician (Typing) - Associate Warden Central Operations
  • Office Assistant (Typing) - Records Department
  • Office Assistant (Typing)
  • Peak Time Teller - Merchant Teller
  • Office Assistant (Temp/On-Call)
  • Customer Service Associate

Degrees

  • Criminal Justice
    High School Diploma

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