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Parole Service Associate resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Training and development
  • Case planning
  • Parole board hearings knowledge
  • Static 99R Super Trainer
  • CSRA Training
  • Compensation/payroll
  • New hire orientation
  • Personnel records maintenance
  • Labor agreements
  • Compensation/payroll
Experience
04/2004 to Current
Parole Service Associate Department Of Defense Greenville, SC,

Analyze case information to determine eligibility for program; Schedule and conduct COMPAS assessment interviews with inmates to identify needs; Secure and assess information obtained via face to face interviews with inmates preparing for release to parole; Access and enter information for placement and services into various databases; Review inmates' Central Files; Analyze CLETS/RAP Sheets to determine CSRA scores; Process Static 99R reviews on all PC 290 registrants preparing to release; Ensure completion of caseload assignments within required time constraints; Develop and maintain working relationship with community based programs, parole units, agencies, and field agents/supervisors; Prepare reports, correspondence, and various stats; Static 99R Super Trainer; CPSRM Trainer.

04/2003 to 04/2004
Office Technician (Typing) - Investigative Services Unit Cass Information Systems, Inc Jacksonville, FL,

Lead Secretary for the Investigative Services Unit; Receive Staff Complaints, Preliminary Investigations, and Inmate Appeals pertaining to ISU, IGI, and DRU; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Initiate and process the Internal Affairs Investigations; Maintain and update case files for Category I and Category II Investigations; Log and track the process of each investigation; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office, evidence collection and crime scene supplies; Process daily and monthly reports for the ISU and DRU

09/2001 to 04/2003
Personnel Specialist Cass Information Systems, Inc Wellington, KS,

Reconcile master payroll; Process and establish new employees; Process payroll adjustments, shift, holiday, and overtime; Prepare and process personnel transactions, lateral transfers, appointments, separations, MSA's, and SISA's; Complete insurance enrollments, deletions, and additions; Process garnishments; Maintain and post attendance; Verify employment; Maintain policy and procedure manuals; Process various requests; Prepare and submit salary docks; Complete salary advances; establish accounts receivables; Maintain and file employee personnel files; Notify Accounting of dispositions of warrants/salary advances; Document and process Workers Comp, IDL, and NDI cases; Calculate state service; Knowledge and interpretation of Bargaining Unit Contracts; Prepare and process direct deposit, military leave, long term disability, and others as required

07/2000 to 09/2001
Office Technician (Typing) - Investigative Services Unit Ironwood State Prison City, STATE,

Lead Secretary for the Investigative Services Unit; Receive Staff Complaints, Preliminary Investigations, and Inmate Appeals pertaining to ISU, IGI, and DRU; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Initiate and process the Internal Affairs Investigations; Maintain and update case files for Category I and Category II Investigations; Log and track the process of each investigation; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office, evidence collection and crime scene supplies; Process daily and monthly reports for the ISU and DRU

04/2000 to 07/2000
Office Technician (Typing) - Associate Warden Complex I Ironwood State Prison City, STATE,

Lead Secretary for the Complex I; Receive Incident Reports, Use of Force Reviews, Rules Violation Reports, and Inmate Appeals pertaining to Facility A & B; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office supplies; Supervise inmate clerks; Process Inmate Work Performance Reports, time cards, and payroll; Track the distribution and filing of CDC 115's; Modify and update Post Orders, policies, and procedures.


09/1999 to 04/2000
Office Technician (Typing) - Associate Warden Central Operations Ironwood State Prison City, STATE,

Lead Secretary for the Central Operations; Receive various assignments and Inmate Appeals pertaining to the fifteen departments within the division; Assign and distribute work to appropriate person(s); Ensure all assignments are completed by due date; Process monthly reports; Prepare and produce memorandums, reports, and various correspondence for executive signatures; Maintain and update filing system; Process invoices and orders of office supplies; Supervise inmate clerks; Process Inmate Work Performance Reports, time cards, and payroll; Modify and update Post Orders, policies, and procedures; Track Custody Sick Leave, Evaluations, and Time Usage/Rainbow Sheets; Scribe for the Interim Emergency Commander during institutional emergencies; maintain Supervisory Files for custody staff.

05/1998 to 09/1999
Office Assistant (Typing) - Records Department Ironwood State Prison City, STATE,

Assigned to the Board of Prison Terms Desk; Receiving and tracking CDC 115's and BPT referral decisions; Process Revocation Extension Hearings; Process Revocation documents and hearings; Process and serve subpoenas to witnesses; Process and distribute Revocation Hearing results; Process and order weekly bus seat reports and weekly population counts for Classification Services Unit; Type various report; Process and log Miscellaneous Decisions and Appeals; Maintain inmate records; Receive, log, and type MSF, UCC, and ICC chronos; OBIS inquiries; DDPS inquires and input: ARDTS inquiries; Prepare and produce various memorandums and reports; Receive and process various inmate court documents and summons packages; log and distribute inmate court documents to appropriate person(s) for service; Receive all CDC 115's for tracking, filing, and distribution to appropriate areas; Type dictated chronos of ICC Committee; Maintain ICC files; Distribute ICC Committee results to appropriate areas; Responsible for the duties of Office Services Supervisor I (Acting) as needed

06/1997 to 05/1998
Office Assistant (Typing) DAPO Indio Parole Unit City, STATE,

Type various written and dictated report, memorandums, and documents; Maintain and file parolees' documents; Receive and route telephone calls, take accurate messages, and direct calls to appropriate areas and people; Computer data input into various databases; Electronically transfer inmate within parole units; OBIS inquires; IPTS inquiries and input; Receive, set-up, and process Pre-Parole files; Log, issue, and be accountable for the distribution of bus passes; Process the incoming and outgoing mail; Process and maintain USINS, PVWNT, and Discharged parolee records; Work parolee reception area; Assist local law enforcement; Train new employees

1995 to 1998
Peak Time Teller - Merchant Teller Union Bank Of California City, STATE,

Responsible for maintaining, reconciling and balancing large quantities of assigned cash; Process deposits, withdrawals, and payments for Merchant customers; Process money orders, cashiers checks, and cash advances; Access vault and safe deposit boxes; Process ordering and inventory of money for the bank branch; Train new employees

06/1994 to 10/1994
Office Assistant (Temp/On-Call) B&B Cable Company City, STATE,

Type various written memorandums and documents; Receive and route telephone calls, take accurate messages, and direct calls to appropriate areas and people; Map and route job sites for foremen; Maintain communication between office and job sites via radio; Set up invoices and work orders for foremen

06/1994 to 10/1994
Customer Service Associate Circuit City City, STATE,

Responsible for reconciling and balancing cash drawer; Process payment for various merchandise; Retrieve customer purchases from warehouse; Receive and process merchandise for returns and repairs; Process customer credit card applications; Receive and distribute incoming telephone calls to appropriate areas; Process credit card payments; Train new employees

11/1991 to 03/1994
Customer Service Associate Dobbs TV & Appliance City, STATE,

Responsible for the reconciling and balancing of cash drawer; Maintain and organize assigned areas; Process video rentals, sales, and credit account payments; Process credit applications; Create advertisement and merchandise displays; Train new employees

Education
Expected in
: Criminal Justice
Palo Verde Community College - Blythe, CA
GPA:

Coursework in Criminal Justice, Computers, and Liberal Arts.

75 units completed

Expected in 1994
High School Diploma:
Palo Verde Valley High School - Blythe, CA
GPA:

Top 10% of class

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Resume Overview

School Attended

  • Palo Verde Community College
  • Palo Verde Valley High School

Job Titles Held:

  • Parole Service Associate
  • Office Technician (Typing) - Investigative Services Unit
  • Personnel Specialist
  • Office Technician (Typing) - Investigative Services Unit
  • Office Technician (Typing) - Associate Warden Complex I
  • Office Technician (Typing) - Associate Warden Central Operations
  • Office Assistant (Typing) - Records Department
  • Office Assistant (Typing)
  • Peak Time Teller - Merchant Teller
  • Office Assistant (Temp/On-Call)
  • Customer Service Associate
  • Customer Service Associate

Degrees

  • High School Diploma

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