Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment. An experienced barista lead well versed in superior customer service and motivational techniques. A seeking position with opportunities for advancement. An efficient barista dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to a safe and welcoming cafe environment.
Exceptional customer service
Friendly and outgoing
Opening and closing duties
Paris Baguette Sales Team08/2016 to Current Paris Baguette America Inc. – 6100 S. Malt Ave. Commerce, CA 90040
Made and served hundreds of café beverages per day with speed, quality and consistency.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Prioritized drink requests while managing interruptions.
Complied with standards for merchandising, stocking and storing product.
Cleaned counters, machines, utensils and seating areas daily.
Accurately took to-go and special orders via phone.
Constantly expanded personal knowledge of coffee styles and varieties.
Engendered customer loyalty by remembering personal preferences and allergy information.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Educated coworkers and customers about new products.
Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
Assisted staff in building their expertise of coffees, teas and merchandise.
Trained 6 employees in 3 months.
Memorized ingredients and recipes for specialty drinks.
High School Diploma: 2017Buena Park High School-
8833 Academy Dr, Buena Park,
High School Diploma: CurrentCal State University Fullerton-
800 N State College Blvd, Fullerton,