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E D U C A T I O N
Notary Public / Justice of the Peace
Paralegal / Office Manager January 2001 to July 2015Tenn And Tenn, P.A. － Manchester, PA NH
Manage all aspects of a fast paced three-attorney litigation practice.
Met with clients and other legal professionals to discuss case details.
Completed case research via LexisNexis and Westlaw databases.
Monitored legal volumes to verify that the law library was up-to-date.
Conducted client interviews and all client intake services.
Collected data to prepare and draft settlement packages for clients.
Interpreted and relayed legal information in a clear format for clients.
Processed all assigned cases according to company and client service level agreements.
Managed communication with courts regarding status of petitions and granted orders.
Drafted various court documents, invoices and enclosures at attorneys' request.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Drafted legal complaints, summons and interrogatories.
Composed and typed routine letters of correspondence.
Redacted confidential information from all legal documents on a case by case basis.
Issued subpoenas for all necessary records in preparation for trials.
Trained new employees on office equipment and job duties.
Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes.Used computer databases, credit reports, tax and legal filings to locate persons and compile information for investigations.
Opened new claim files.Maintained the master calendar for client appointments and court appearances.
Prepared for trial by organizing case exhibits and evidence.
Coordinated with multiple departments regarding responsive documents and document retention.
Practice areas include domestic relations, criminal and civil litigation, medical malpractice, personal injury, and probate of personal injury settlements for minors.
Experience in ECF filing and PACER.
Administrative duties include account's payable/receivable, attorney billing, and transcription.
Prepared routine legal correspondence and memoranda for attorney partners.
Responsible for attorney CLE credit management and IOLTA compliance documentation.
Responsible for the management of Personal Injury matters from intake to disbursement including communications with first and third party insurance carriers, medical payments coverage, and underinsured and uninsured motorist claims.
Legal Assistant January 1999 to January 2000Duddy Law Offices － Bedford, NH
Responsible for support of two-attorney legal practice.
Practice areas include domestic relations, criminal litigation, corporate, Wills and Estate Probate, medical malpractice, personal injury, and contract law.
Other aspects of this position included management of accounts payable/receivable, attorney time entry and billing, payroll, computer networking systems, and quarterly and yearly taxes.
Office Manager January 1993 to January 1999CPTE － Manchester, NH
Provided medical transcription services for physicians and therapists, as well as managing the daily operations of a physical therapy clinic and industrial rehabilitation center.
Duties included managing reception staff, payroll, monthly statistics, and accounts receivable.
Daily communication with patients and insurance companies.
Coordinated state Medicare inspections.
Assisted Marketing Committee with implementation of company materials including seminar brochures, newsletters, announcements, and other publications.
Director of Operations January 1990 to January 1993Amherst Consulting Group － Boston, MA
Responsible for accounts receivable/payable, payroll and management of office staff.
Instrumental in the design of marketing materials from ideas to implementation with direct mail pieces and follow-up cold calling.
Re-engineered company materials and processed employee opinion surveys and 360o feedback assessments for several client companies.
Worked one-on-one with clients to ensure success of all partner projects.
Certificate : Paralegal, 2001Mount Washington College － Manchester, NH
Associate of Arts : Paralegal , 2015Mount Washington College － Manchester, NH