Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

A certificated paralegal who applies excellent writing skills in drafting legal memorandums, motions and correspondence. Conducts all legal business professionally and with little guidance from supervising attorney.Offers an extensive legal skill set, proficiency in managing complex cases and capacity to meet deadlines.


Microsoft Office, PowerPoint, Publisher, Excel, Outlook and various proprietary systems. Florida Public Notary, Expertise in legal proceedings

Superb legal research skills, Personal Injury law, civil litigationUnderstands confidentiality

01/2013 to Present Paralegal and Office Manager Williams-Sonoma, Inc. | Denver, CO,
  • Performs legal and factual research while identifying relevant judicial decisions, statutes, legal articles, codes and other pertinent material.
  • Proficient with West Law and Lexis Nexis for research.
  • Provides pre-suit, litigation, and administrative support in a variety of cases including automobile injury, slip and fall, premises liability, commercial litigation, medical malpractice, and other personal injury and civil matters.
  • Maintains and organizes all documents in law office case filing system via electronic and paper filing.
  • Coordinates law office activities such as scheduling depositions, mediations, telephone conferences, subpoena delivery, etc.
  • Assists attorney with trial preparation including witness lists, exhibits and trial binders Drafts legal documents including pleadings, motions, discovery documents, correspondence, affidavits, subpoenas and memoranda of law and serves via the State of Florida e-filing system and use of process server.
  • Knowledge of Florida Civil Rules and Procedures and Civil Circuit Court procedures.
  • Experience with insurance policies and liability claims including bodily injury, personal injury protection, uninsured/underinsured motorist, premises liability, homeowner's, etc.
  • Responsible for maintaining attorney's calendar and schedule with all appointments and deadlines.
  • Maintains relationship with client, medical providers, defense attorneys, insurance companies.
  • Serves as liaison between clients, opposing counsel, vendors and witnesses.
  • Performs medical records procurement and analysis for case support.
  • Prepares deposition summaries, legal memorandums, client billing statements.
  • Prepares demand packages with all pertinent case information to insurance companies to expedite settlement process.
05/2013 to 02/2015 Sales Associate Promises Addiction Treatment Center | Worcester, MA,
  • Responsible for maintaining individual weekly and monthly sales goals.
  • Provided excellent customer service and built professional rapport with customers to promote repeat business.
  • Answered phones, maintained inventory, and processed all shipments.
  • Utilized teamwork to achieve store sales and productivity goals within the company.
11/2011 to 05/2013 Utilization Review Coordinator Kintock Group | Philadelphia, PA,
  • Provided medical case management review for automobile insurance companies including Allstate, GEICO, and Progressive.
  • Maintained and was responsible for a personal case load of appeals, medical director reviews, and peer reviews ensuring all reports remained in compliance per state and personal injury (PIP) law.
  • Acquired extensive legal knowledge regarding personal injury arbitrations and auto injury insurance laws and regulations regarding medical treatment.
  • Communicated effectively maintaining a professional rapport with the company's clients, medical physicians, and attorneys regarding sensitive medical and case information.
12/2009 to 11/2011 Case Manager New Life Youth And Family Services | City, STATE,
  • Maintained constant communication with county caseworkers, juvenile probation officers, and parents/guardians regarding the progress and behavior of each juvenile.
  • Worked directly with each juvenile individually to assess their behaviors and individualized needs.
  • Created and enforced facility policies and procedures that are conducive to the efficiency of the program.
  • Created a handbook for residents and staff outlining these policies and procedures.
12/2008 to 12/2009 Youth and Family Advocate Montgomery County Youth Center | City, STATE,
  • Directly supervised juveniles that were truant, ungovernable by law, or committed minor delinquent acts.
  • Provided extensive counseling to troubled youths and those with severe mental health and drug abuse histories.
04/2002 to 12/2008 Sales Associate/ Bonded Cashier Namco Pool And Patio, Inc | City, STATE,
  • Successful sales results through effective selling strategies.
  • Obtained knowledge in understanding and utilizing tools to maintain budgets and achieve goals.
  • Provided high level of customer service and ensure customer satisfaction, handled customer complaints.
  • Various projects and in-store promotional events management.
  • Trained, developed, and supervised other associates for store manager.
Expected in 2014 Paralegal Certificate | FLORIDA GULF COAST UNIVERSITY, Fort Myers, FL GPA:
Expected in 2008 Bachelor of Science Degree | Criminal Justice KUTZTOWN UNIVERSITY OF PENNSYLVANIA, Kutztown, PA GPA:
Criminal Justice

administrative support, attorney, billing, budgets, case management, conferences, counseling, client, clients, customer satisfaction, excellent customer service, customer service, delivery, filing, insurance, Law, legal, legal documents, Lexis Nexis, litigation, Excel, Microsoft Office, office, Outlook, PowerPoint, Publisher, Paralegal, policies, procurement, progress, rapport, research, scheduling, teamwork, telephone, phones, s

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Job Titles Held:

  • Paralegal and Office Manager
  • Sales Associate
  • Utilization Review Coordinator
  • Case Manager
  • Youth and Family Advocate
  • Sales Associate/ Bonded Cashier


  • Paralegal Certificate
  • Bachelor of Science Degree

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