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Owner And Principal Photographer Resume Example

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OWNER AND PRINCIPAL PHOTOGRAPHER
Professional Summary

Focused Customer Service Manager offering 12 years of combined experience in sales management, office administration and Customer Service. Proven success in developing high-performance teams and streamlining day-to-day office activities. Well-versed in accounting functions with proficiency in CRM systems. Focused on surpassing expectations and driving team success.

Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Strong client relations
  • Training development aptitude
  • Strategic sales knowledge
  • Quick learner
Work History
Owner And Principal Photographer, 01/2008 to Current
 Jacqueline Marie Studios LLC – Howell, Michigan
  • Voted The Knot's Best Photography in Detroit  2012-2015 and The Knot's Hall of Fame in 2016 from client reviews.
  • Achieved The Wedding Channel and The Knot's Five-Star Rating for 2010-2016 due to customer satisfaction.
  • Created strategic brand building events and campaign to expand the current product portfolio while cross selling with local wedding vendors.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Boosted client close rate by 50% creating an integrated social media strategy.
  • Surpassed annual quota by 110%
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Prepared sales slips and sales contracts.
Account Representative, 01/2008 to 01/2010
 Thomson Reuters – Dexter, Michigan
  • Consulted with CPA firms to maximize their business opportunities through the use of technology services.
  • Maintained client relationships and created lead growth through outbound calls, networking, and referrals.
  • Attained assigned quota in 2009- 107%, 2009- 118%, 2010- 147%, by creating monthly plans and goals.
  • Awarded Thomson Reuter's Achiever's Club at national conference for Top 10 Above Sales Quota 2010.
  • Managed a portfolio of 350 accounts and $280,000 in sales in 2010.
  • Selected the correct products based on customer needs, product specifications and applicable regulations.
  • Increased customer engagement through social media.
New Business Coordinator, 01/2007 to 01/2008
 Walbridge – Detroit, Michigan
  • Assisted in exceeding annual team sales goal of $477 million by 46% from standardized sales processes.
  • Formulated and executed sales templates, presentations, and strategy sessions.
  • Consulted with business development teams to identify and evaluate the best opportunities from multiple perspectives. 
  • Synchronized all internal communication with all new business teams. 
  • Coordinated with the strategy department to develop and implement the New Customer Action Plan.
  • Cultivated and managed relationships with key clients, vendors and community partners.
Education
Bachelor of Arts: Social Relations and Social Policy, 2007
 Michigan State University: James Madison College - East Lansing, Michigan
www.linkedin.com/in/jacqueline2331
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Resume Overview

Companies Worked For:

  • Jacqueline Marie Studios LLC
  • Thomson Reuters
  • Walbridge

School Attended

  • Michigan State University: James Madison College

Job Titles Held:

  • Owner And Principal Photographer
  • Account Representative
  • New Business Coordinator

Degrees

  • Bachelor of Arts : Social Relations and Social Policy , 2007

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