Versatile Optometry Intern focused on leveraging administrative and technical aspects of optometry operations to maximize personal efficiency. Working knowledge of current trends, advancements and theories in optometry. Excellent communication and relationship-building skills. Detail-oriented participating in quality assessment and improvement activities for quality eye care. Maintaining comprehensive training plan aligned with educational directives. Strong collaboration with colleagues to achieve optimal patient care. Dedicated and empathetic [Job Title] offering 7 months in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in word excel and with advanced interpersonal abilities. Hardworking and reliable with strong ability in customer service . Highly organized, proactive and punctual with team-oriented mentality. Results-focused professional with strength in multiple abilities . Proactive leader with strengths in communication and collaboration. Proficient in leveraging . Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. with demonstrated command of the work place . Multilingual and fluent in english and Spanish, offering solid comprehension of cultural diversity.
Skills
Patient scheduling
Proper sterilization techniques
Stocking supplies
Charting expertise
Experience
01/2020 to 08/2020
Optometric AssistantKalihi Palama Health Center – Iwilei, HI,
Stocked clinical workstations and procedure rooms with necessary supplies.
Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
Observed abnormalities, including glaucoma and color blindness.
Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
05/2019 to 01/2020
ServerLandry's – Edina, MN,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Upsold customers and optimized table-turns to outperform average sales by 100%.
Partnered with host, bus person and cook to efficiently serve food and beverages.
Provided exceptional service to many customers per day at the establishment.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Arranged place settings with clean, chip-free plates and utensils to beautify table.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Reviewed identification for patrons before serving alcoholic drinks.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Sent orders to kitchen staff by digital computer .
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Processed customers' payments and provided receipts.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Prepared and served cold, hot beverages to guests.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Greeted newly seated guests quickly and efficiently.
Calculated charges, issued table checks and collected payments from customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 4-compartment sink.
Plated food and assessed plate presentation to maintain highest standard of food quality.
06/2008 to 08/2015
Server Support Team Lead99 Restaurants – Vernon, CT,
Monitored office inventory to maintain adequate supply levels and order products.
Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Performed billing, collection and reporting functions for the office annually.
Managed daily operations within office by supporting continuous delivery of excellent services and care.
Evaluated employee job performance and motivated staff to improve productivity.
Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Automated office operations to manage client correspondence, record tracking and data communications.
Mentored new employees delivered constructive feedback to increase understanding of job duties.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Planned me basis and coordinated availability of conference rooms.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Mitigated regulatory risks by guaranteeing program requirements adhered compliance standards.
Trained on best practices and protocol while managing teams to maintain optimal productivity.
07/2006 to 08/2015
Server TrainerIHOP International House Of Pancakes – City, STATE,
Worked directly with servers for shifts during the training process
Watched new staff for concerns such as drug use and card skimming.
Calculated charges, issued table checks and collected payments from customers.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Supervised staff preparing and serving aNumber meals per day.
Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
Provided exceptional service customers per day at establishment.
Instructed new staff members on food handling procedures and techniques, maximizing efficiency.
Priced and ordered food products, kitchen equipment and food service supplies.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
Controlled portion sizes and garnishing for optimal cost controls.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Partnered with host, bus person and cook to efficiently serve food and beverages.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Education and Training
Expected in 05/2006
High School Diploma: Gallup High School - Gallup, NM GPA:
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