operations supervisor ii resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Industrious Maintenance Supervisor committed to safety and focused on leading and supporting teams in goal achievement. Offering over 18 years of experience operating and maintaining diverse equipment. Adept at reducing production downtime through scheduling, inspection and troubleshooting management.

  • Strong supervisor/leadership skills
  • Safety & inspection procedures
  • Strong oral/written communication skills
  • Procurement of proper supplies and tools
  • Maintenance & repair
  • Detail-oriented
  • Proficiency with mechanical and electric tools
  • Proficiency with operating and maintaining diverse equipment
  • Data management
  • Training & development
  • Supervise 2 maintenance facilities
  • 22 years employed with the State of Illinois
Education and Training
Expected in 1989 to to High School Diploma | Downers Grove North, Downers Grove, IL GPA:
12/2020 to Current Operations Supervisor II Waste Industries | Rochester, MN,
  • Delegated daily tasks to Lead Workers to manage resources and meet deadlines.
  • Supervise 2 maintenance facilities; up to 8 Lead Workers, 27 full time Highway Maintainers, 31 full time temporary Highway Maintainers, 3 Mechanics, and 2 Heavy Equipment Operators.
  • Oversee teams in completing job tasks safely and accurately with appropriate use of equipment and tools.
  • Determine schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Participated in disciplinary and grievance resolution proceedings
  • Direct in snow removal and emergency maintenance operations to ensure that roadways are safe for the motoring public
  • Ensures compliance with departmental safety rules
  • Coordinated efficient maintenance schedules to keep equipment running at peak levels, 35 trucks, 7 tractors, 4 Front end loaders, 1 combination backhoe, 1 roller, 2 bobcats, and a wide variety of hand tools
  • Investigated accidents and injuries, preparing reports on findings.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
  • Inspected equipment to determine problems and schedule necessary maintenance.
  • Monitored inventory and ordered needed supplies to meet demand for repairs.
  • Contacted vendors to procure equipment and tools to meet organizational demands.
  • Various entries in the AMP system; time keeping, entering equipment, labor, and materials, printing various AMP reports
12/2006 to 12/2020 Highway Maintainer Illinois Department Of Transportation | City, STATE,
  • Assigned Acting Lead Worker to assist crews in highway maintenance road repairs and snow removal
  • Improved operations by working with team members to find workable solutions
  • Ensured a safe roadway for the motoring public
  • Removed snow and ice, using a plow truck, spreading salt, and using proper deicing liquid
  • Operated and maintained various types of heavy equipment; front end loader, combination back hoe, grader, bobcat, and tractors with mower decks
  • Perform preventative maintenance on vehicles and various equipment
  • Drove trucks to transport crews and equipment to job sites
  • Dump, shovel, and tamp asphalt for potholes and crack repair
  • Cleaned and cleared debris from drain structures
  • Inspected and repaired drainage systems
  • Removed litter and debris near and from roadways
  • Performed roadside landscaping work such as, mowing with a tractor, weed whipping and tree trimming
  • Cut and spread fill material using scraper for gravel shoulder repairs
  • Set up proper traffic control to allow for a safe work environment and enable motorists a safe passage
  • Repaired and replaced fence
  • Assigned time keeper, familiar and trained in the AMP system
06/2017 to 09/2018 Highway Maintainer Illinois State Toll Highway Authority | City, STATE,
  • Cleared snow, ice and other debris from highways to maintain road safety.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Operated various types of heavy equipment; Front end loader, bobcat with various types of attachments, tractors with various types of mower decks
  • Performed preventive maintenance on vehicles and heavy equipment.
  • Erected signs and cones to divert traffic in active work areas.
  • Repaired and/or replaced guardrail
  • Assisted in traffic control for emergency operations
  • Full/partial depth road repairs
08/2004 to 06/2017 Semi Dump/Asphalt Distributor Operator Orange Crush/K-five Construction | City, STATE,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Transported road building materials; rock, gravel, sand, dirt, or asphalt to designated plants or job sites, in a safe and timely manner; Orange Crush & K-five Construction
  • Ensured materials were properly weighed
  • Communicated and cooperated with operators and laborers
  • Drove and operated distributor truck, equipped with tank to spread asphalt emulsions on road surfaces for K-five Construction
  • Connected hose from storage tanks to truck tank to load with asphalt liquid
  • Regulated burner to heat the liquid and start auxiliary pump to ensure proper temperature
  • Responsible for daily maintenance and cleaning of truck to remain in proper and safe working order
  • Executed and understood different types of emulsions
  • Operated and Maintained a Semi Tanker Truck for Dillon Transport
  • Operated and Maintained a Bulker Truck for Prairie Material
  • Operated and Maintained Semi tractor trailer, doubles and triples for Roadway Express
  • Operated and Maintained Semi tractor trailer, over the road for Werner Enterprise
10/1992 to 07/2004 Lane Walker/Toll Collector/ Coin Counter Company Name | City, State,
  • Monitored and classified vehicles passing through toll lanes to comply with company procedures.
  • Processed toll payments and issued accurate receipts to motorists.
  • Gave directions and answered questions for the motorists
  • Always greeted motorists with a smile
  • Sorted, counted, and bagged coins in the money room at toll highway headquarters
  • Counted and wrapped currency in the money room at toll highway headquarters
Additional Information

. 22 years employed with the State of Illinois

. 18 years of cdl experience

. 16 years experience in snow and ice removal

. Accepted into the local 150 heavy equipment apprentice program in 2002

- Operated and performed preventative maintenance on skid steer, front end loader, dozer, and scraper

. Operated and performed preventative maintenance on several mowing tractors with various mowing decks

. Operated and performed preventative maintenance on diverse heavy equipment in highway maintenance

- Operated sweeper, front end loader, combination back hoe, and grader

. Experience in setting up proper work zones

. Completed a training course in traffic incident management

. Assigned Acting Lead Worker

. Promoted to Operations Supervisor II

- To direct and organize a group to achieve goals and complete assignments set by management

- Procurement, Safety, Preventative Maintenance, AMP Entries

. Familiar with safety and its importance

. Excellent leadership skills, communication and listening skills, fast learner, self motivated, determined, and highly driven

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Resume Overview

School Attended

  • Downers Grove North

Job Titles Held:

  • Operations Supervisor II
  • Highway Maintainer
  • Highway Maintainer
  • Semi Dump/Asphalt Distributor Operator
  • Lane Walker/Toll Collector/ Coin Counter


  • High School Diploma

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