operations supervisor resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Skills
Inventory and Supply Management
Program Optimization
Key Performance Indicators (KPIs)
Shipment Processing
Business Leadership
Accuracy and Efficiency in Documentation
Administrative Management
Operational Efficiency and Safety
Safe Work Methods
Route Optimization
Employee Relationships
Logistics
Manufacturing
Customer Service
Planning
Provide Training
Microsoft Office
Transportation
Freight Handling
Critical Thinking
Supervisory Experience
Ability To Train
Strong Computer Skills
Class Instruction
Professional Development
Work History
08/2021 to CurrentOperations SupervisorB.F. Saul Company Hospitality | Gaithersburg, MD, Memphis, TN
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Encouraged and promoted ideas aligned to business needs and benefits.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
Evaluated team member performance and productivity, provided feedback and implemented corrective actions
Motivated and trained employees to maximize team productivity
Monitored supply chain and managed logistics functions for company
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
08/1998 to 08/2021SupervisorThompson Construction | Pineville, SC, Memphis, TN
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Monitored workflow to improve employee time management and increase productivity
Maintained compliance with company policies, objectives and communication goals
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Set overall vision and provided team leadership
04/2001 to 09/2011Baggage HandlerMenzies Aviation | Lubbock, TX, Memphis, TN
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
Assisted customers with luggage issues such as damages and loading while maintaining calm and personable demeanor.
Observed safety and privacy procedures in handling passengers' property.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists
Transferred luggage from aircraft to collection areas safely using mobile equipment
Verified documentation and condition of freight to assure quality standards were achieved
Transferred luggage from aircraft to collection areas safely using mobile equipment
Education
Expected in 01/2025 to to Ph.D. | Business Administration And ManagementCapella University, Minneapolis, MNGPA:
Expected in 03/2022 to to Master Of Business Administration | Digital Entrepreneurship Strayer University, Washington, DCGPA:
Expected in 03/2022 to to Finance And Accounting | Strayer University, Washington, DCGPA:
Completed professional development in Digital Entrepreneurship
Expected in 12/2021 to to Digital Entrepreneurship | Strayer University, Washington, DCGPA:
Professional development completed in Digital Entrepreneurship
Expected in 06/2021 to to Marketing And Branding | Strayer University, Washington, DCGPA:
Completed professional development in Digital Entrepreneurship
Expected in 03/2021 to to Entrepreneurial Leadership | Strayer University, Washington, DCGPA:
Completed professional development in Digital Entrepreneurship
Expected in 06/2020 to to Master Of Business Administration | Management Jack Welch/ Strayer, Memphis, TN, GPA:
Expected in 06/2016 to to Bachelor Of Business Administration | Business AdministrationStrayer University , Memphis, TN, GPA:
Expected in 12/2013 to to Associate Of Applied Business | Business AdministrationStrayer University, Memphis, TN, GPA:
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