operations supervisor resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled Operations Supervisor versed in business and employee management. Bringing 12 years of experience in Gas & Oil. Decisive leader and strategic problem solver with excellent communication and planning abilities. Seasoned Operations Supervisor offering 12.5 years of Oil refinery experience. Knowledgeable about financial oversight, supply chain management and personnel development. Ready to bring experience and knowledge to take on new challenge with [Company Name].

  • Budgeting and cost control strategies
  • MRP and ERP systems
  • Marketing
  • Warehouse operations
  • Management
  • Staff supervision
  • HR knowledge
  • Logistics oversight
  • Production
  • Project management
  • Inventory coordination
  • Delegation
  • Sound judgment
  • Schedule management
  • Cross-functional team management
  • Employee development
  • Policy/program development
  • Performance improvements
  • Supervision and training
02/2020 to 10/2020 Operations Supervisor Hyatt | Merced, CA,
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Aligned operational boundaries between processes and production demands.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Managed daily operations, including electrical, vehicle maintenance, client relations and IT.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Motivated employees to share ideas and feedback.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Oversaw day to day operations such as electrical updates, vehicle maintenance, client relations and IT procedures.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Adhered to operational schedules by monitoring daily performance indicators.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Monitored inventory levels on an hourly basis and placed new orders for merchandise to keep supply well-stocked.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Generated reports detailing project information and predictions.
  • Coached and developed Four internal candidates for promotion to general management.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Oversaw 8 staff memebers by training, mentoring, prcedures and safety.
  • Increased employee efficiency.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Fostered strong relationships with gas and oil hauling customers and suppliers by truobleshooting and maintaining communication.
  • Met operational objectives by establishing qualified staff, promoting adherence to OSHA & NFPA regulations and providing outstanding customer service.
  • Lead team of 8 employees in all operations including sales, service, parts and office functions.
  • Directed all day-to-day operations of tank farm, rail rack, waste water and truck rack facilities to provide safe and enjoyable guest experience.
  • Managed scheduling for 8 employees to optimize productivity.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Supervised performance of 8workers with goals of improving productivity, efficiency and cost savings.
  • Trained, managed and motivated employees to promote professional skill development.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed supply chain and monitored all logistics functions for company.
12/2019 to 10/2020 Maintenance Planner Koch Industries, Inc. | Elba, AL,
  • Reduced unscheduled machine downtime by 80% and reduced annual maintenance expenses by 25%.
03/2016 to 02/2018 Lead Operator Suez | Hingham, MA,
  • Promoted positive work environment for Off-sites department employees and by responding quickly to inquiries, delivering constructive feedback and pleasantly engaging employees.
  • Maintained high level of communication with supervisors, improving overall problem resolution 3 times daily.
  • Operated pumps and loading equipment by adhering to corporate and manufacturer procedures, effectively reducing hazardous incidents by 95%.
  • Detailed all plant activities in shift logs, noting any concerns and issues and disseminated reports to shift supervisors and department managers.
  • Received and processed written and verbal instructions, prints and work orders.
06/2010 to 03/2016 Pumper Gauger Los Angeles County | Los Angeles, CA,
  • Reported unsafe working conditions to shift supervisor via written reports.
  • Controlled pumping and blending equipment .
  • Gathered daily production report readings and documented it on the log sheet and PPL.
  • Kept systems working efficiently to meet daily oil, water and gas production levels.
  • Tracked temperatures, levels and flow meters, documenting and reporting on findings every hour.
  • Performed routine maintenance on vehicles and equipment.
  • Completed basic repairs and escalated major maintenance requirements to proper personnel.
  • Coordinated work and repair actions with pipe fitters, mechanics and other support team members.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
08/2008 to 06/2010 Wastewater Treatment Plant Operator R.J. Corman | Berea, KY,
  • Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
  • Performed watch duties and maintenance for plant chlorination equipment, centrifuges, heat exchanger equipment, boilers, valves, pipes and meters.
  • Handled chlorine offloading, cleaned wastewater collection, treatment and reclamation-related equipment and facilities and performed periodic building maintenance.
  • Sampled and tested wastewater, applied chemical dosing, received chemical shipments and performed wastewater plant preventive maintenance and minor corrective maintenance.
  • Analyzed sewage composition and clean water quality and periodically inspected chemical bulk storage tank levels, leakage warning systems and spill containment devices.
  • Supervised shift work periodically to support upper management, created and assigned work orders and monitored overall plant operation.
  • Operated, monitored, maintained and performed troubleshooting for wastewater treatment facility mechanical and electrical systems.
  • Ran and operated regulators, diversion chambers, tide gates, pumps, sludge collecting treatment and disposal equipment, blowers, compressors, motors and oil purifying equipment.
  • Trained and mentored new staff members in cleaning, maintaining and using equipment and on environmental and public safety value of disciplined wastewater treatment.
  • Compiled and maintained data and records for permit reporting according to regulatory requirements and documented plant procedural and safety standards.
  • Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
  • Adjusted equipment controls to purify water process and dispose of sewage.
  • Coordinated routine operations and maintenance activities with plant workers.
  • Used forklifts, pumping equipment and air compressors frequently.
  • Monitored meters and gauges to determine load requirements and detect malfunctions.
  • Measured out chemicals like ammonia and chlorine for use in disinfecting water.
  • Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
  • Recorded meter and gauge readings on specified operational forms.
  • Tested water and sewage samples with color analysis standards.
06/2008 to 08/2008 Rail Car Loader Western Refining | City, STATE,
  • Unloaded, picked, staged and loaded products for shipping.
Education and Training
Expected in to to High School Diploma | University Of New Mexico, Albuquerque, NM GPA:
  • Promoted from [Job Title] to [Job Title], in less than 12-months
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].

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Resume Overview

School Attended

  • University Of New Mexico

Job Titles Held:

  • Operations Supervisor
  • Maintenance Planner
  • Lead Operator
  • Pumper Gauger
  • Wastewater Treatment Plant Operator
  • Rail Car Loader


  • High School Diploma

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