Operations Supervisor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Successful advertising management professional with proven expertise in account development, team leadership and promotional planning. Diplomatic in negotiating contracts and marketing strategies to balance customer needs and business profit requirements.

  • Account servicing
  • Blogger Outreach
  • Branding
  • Budget management
  • Client communication
  • Market analysis
  • Market research
  • Marketing communication
  • Media plan
  • Marketing strategies
  • Marketing strategy implementation
  • Public and Media Relations
  • Report monitoring
  • SEO and Google Analytics
  • Social media strategy
  • Third-party collaboration
  • Website architecture
  • Project management
  • HR knowledge
  • Staff supervision
  • Marketing
  • Inventory coordination
  • Schedule management
02/2021 to Current
Operations Supervisor Kohl's Havertown, PA,
  • Developed marketing plans and events
  • Positioned and designed the banner boards, billboards, and TV Screen schedule
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders
  • Streamlined operational efficiencies by coordinating staff development and succession planning
  • Developed and oversaw strategies for improving operational efficiency and accuracy
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies
  • Oversaw day to day operations such as client relations and IT procedures
  • Recorded all incidents and observations in Daily reports and ensured staff is updated with upcoming events
02/2018 to 12/2020
Senior Account Executive Chancelight Behavioral Health Mableton, GA,
  • Worked for some of top-notch clients in various sectors like in FMCG - Paradise, Block chain Industry - Zagg Protocol, Retail - VRK Silks, LOT mobiles, Big C mobiles, Real Estate - Northstar Homes, Invicon Properties, Startups - Zaggle, ScrapQ, etc apart from this also worked on Kingfisher Calendar, Danube Home launch and an Election campaign for which ATL, BTL and TTL activities were carried out
  • Conceptualized a coffee table book which has won the National Award
  • Conceptualized and managed the marketing campaign of a business book
  • Sold out 20+ homes through social media for a real estate client in 2 months time
  • Responsible for end to end management of the account from conducting client meetings, understanding their business requirements and arriving at a suitable marketing strategies
  • Develop and conceptualizing marketing collateral for clients sales/Business development team, corporate clients & company partners that promote the value proposition of the client product
  • Develop a monthly social media plan; build, analyze and maintain an engaging social media for daily postings in line with client's objectives
  • Driving communication efficiencies across media with Multi - Screen planning
  • Advise and consult on key areas of strategy, campaigns to ensure appropriate processes and procedures are in place internally so projects run on time to budget so as to maximize profit
  • Conduct Concept Testing, Pre and Post ad film production
  • Conduct photo and video shoots for the products as per the requirement of marketing needs and campaigns
  • Experience in working with cross-functional teams including technology, design, creative, content and accounts
  • Prepared presentations for prospective clients
  • Established and enforced sales goals to boost team success.
  • Developed and delivered new business requisitions through business-to-business sales and trade shows.
07/2015 to 11/2017
Assistant Marketing Manager Apex Systems Erlanger, KY,
  • Responsible for 360-degree marketing communication of the company and the director
  • Prepared roadmaps for each campaign based on overall goals and budget
  • Meet prospective clients, to propel business discussions for conclusions and making presentations for potential clients to win clients
  • Helped the organization in building up a personalized app to ease the internal process
  • Worked closely with the agencies in the development of brand awareness which includes hoarding, cut-outs, bill-boards, flex boards, copy and layouts for branding and delivered under budget and on time
  • Handled press coverage
Expected in
Master of Arts: Advertising
University Of Illinois At Urbana-Champaign - Champaign, IL
Expected in 05/2017
Master of Science: Finance
Osmania University - Hyderabad, India,
Expected in 05/2015
Bachelor of Commerce:
Sujatha Degree & P.G. College For Women - Hyderabad, India,

Cumulative CGPA: (77.56/100)
Topper in the course for following subjects during 3 years
● English (92/100)
● Corporate Accounting (90/100)
● Cost and Management Accounting (90/100)
● Database Management System (87/100)
● Financial Service-Business & Insurance (85/100)
● Business Organization & Management (84/100)
● Business Economics (83/100)

Honors and Awards

● Was declared Best Employee for the year 2016
● Certificate of commendation by Government of India for writing an essay on Advertising in the year 2012
● Was awarded certificate of excellence for outstanding performance for the two the consecutive academic years 2013 – 2014 and 2012-2013 amongst about 300 students
● Achieved the Best student award for the academic year 2000 – 2001
● During inter-school competition was awarded:
2nd in Debate and

3rd in Oratio

● Certificate of merit awarded at science fair event conducted in school

● Certificate of merit for the best conduct in school


● Facebook Blueprint
● Google AdWords Professional
● Google Power Search Engine
● Google Analytics

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Resume Overview

School Attended
  • University Of Illinois At Urbana-Champaign
  • Osmania University
  • Sujatha Degree & P.G. College For Women
Job Titles Held:
  • Operations Supervisor
  • Senior Account Executive
  • Assistant Marketing Manager
  • Master of Arts
  • Master of Science
  • Bachelor of Commerce