Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plan and manage efficient routes to maximize deliveries and customer satisfaction.
Safety-oriented Delivery Driver with 15 years of experience. Clean driving record and current CDL with in-depth knowledge of safety and traffic regulations. Extensive trip planning, geography and DOT understanding.
Responsible Driver adept at navigation and providing efficient, on-time deliveries. Possessing comprehensive visual memory and excellent sense of direction.
Skills
HAZMAT endorsement
Skilled forklift operator
Refrigerated trailers
Route management
Tractor-trailer driving
Pallet jack and hand truck operation
Dependable and reliable
Courteous and polite demeanor
Local routes understanding
Responsible driver
Time management skills
Perfect attendance record
Exceptional written and verbal communication skills
Valid Class A CDL Commercial Driver's License
Experience
09/2015 to CurrentOperations SupervisorMarriott Vacations Worldwide | Port Saint Lucie, FL,
Developed and oversaw strategies for improving operational efficiency and accuracy.
Aligned operational boundaries between processes and production demands.
Trained, mentored and motivated employees to maximize team productivity.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
Managed daily operations, including electrical, vehicle maintenance, client relations and IT.
Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
Maintained workplace safety by involving employees in order to maximize engagement and team morale.
Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
11/2014 to 07/2015Service TechnicianAramark Corp. | Jersey City, NJ,
Dismantled equipment to access, remove and replace defective parts to maintain operability.
Provided information to customers regarding repair or service options.
Calibrated devices to optimize performance and maintain longevity of equipment.
Streamlined preventive maintenance repair processes to ensure timely completion.
Operated diverse range of mechanical and manual servicing equipment.
Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
Gained equipment knowledge and expertise through research and repair experience.
Adhered to all company and OSHA-defined protocols for workplace safety.
10/2012 to 10/2014DriverGardaworld | New Orleans, LA,
Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Maintained solid connections with established customers to promote new products.
Demonstrated professional conduct with clients and families do deliver outstanding customer service.
Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Coordinated with team members and remained flexible in work scheduling.
Consulted with customers to gain feedback and address concerns with products or services.
Serviced vending machines on regular schedule, including removing money and cleaning components.
Delivered goods and services to customers on time and in excellent condition.
Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
Planned optimal routes to minimize delays and maximize time efficiency.
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
12/2010 to 10/2012Delivery DriverCardinal Health | Covington, LA,
Collected and tracked customer payments to meet financial demands.
Maintained solid connections with established customers to promote new products.
Delivered rush merchandise on tight schedules to meet customer targets.
Directed efficient product loading and checked load balance to prevent on-the-road incidents.
Completed order forms and collected payments to keep customer accounts current.
Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Obtained signatures needed to complete and process all paperwork efficiently.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
Verified loads against shipping papers.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Answered customer questions regarding shipments.
Verified sales orders before loading and unloading merchandise.
Processed payments by accepting cash, checks and credit card payments.
Education and Training
Expected in 1994GED | Cape Coral High School, Cape Coral, FLGPA:
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