Operations: Operations Manager Resume Example
Team–Oriented and Self–Motivated professional with 2 1/2 years in maritime transport field as a Vessel Operator. Comprehensive and essential knowledge of Post-Fixture managements as well as vessel operations, including Time and Voyage Charter Party. Built cumulative experience in the Shipping Industry with strong ambition and eagerness to become a contributing member of Oldendorff Carriers USA Inc.
- Issuing voyage instruction, nominating port agents, and managing hire payments as well as vessel operating plans such as stowage review and bunker replenishment
- Coordinating with chartering department and communicating with Charterers, Brokers, Master, Owners, and Agents to minimize associated operational costs
- Monitoring vessels' daily performance to ensure normal operating standards are met
- Collecting freight including laytime calculation of demurrage and despatch
- Responsible for calculating voyage estimates and inputting data to internal sales and operation management system
- Following up with claims, and assisting Legal Affairs Department settling disputed fixtures through negotiation
- Handled over 30 voyages, 55 TC, and 60 Cargo Relet businesses; Main Routes of S. America / USG / USEC to F. East / Med
- Organizing and filing post-fixture related documents such as payment/settlement records, port disbursement vouchers/ invoices and Charter Parties
- Preparing monthly operation budgeting to level the cash flow of the organization
- Conducted research of foreign market conditions to determine sales potential and drive marketing strategies
- Responsible for constant update of social network media to increase brand attractiveness
- Generated weekly-sales report to analyze profitability, and reported data to the management
- Administered all customers' inquiry, processed the order, and ensured timely delivery
- Reduced customers' complaints by filing claims against package delivery carriers and keeping track of its progress to assure satisfaction
- Assigned by promotion producer to log tapes and edit short syndicated promos to air
- Cooperated with commercial producers to manage studio and field production
- Responsible for researching and updating local links and events to increase public awareness
Association of Ship Brokers & Agents (U.S.A), Inc / ASBA
- Certificate of Completion: Business of Shipping Intensive I (06/2012)
Member of Overseas Korean Traders Associations / OKTA
- Completed “Future Leadership Academy” (07/2011)
Dean's List, Syracuse University (08/2008 – 05/2009)
Vice President, Korean Student Association (08/2006 – 05/2007)
- Assembled guest speaker events to enhance alumni relationships
- Managed cultural activities with 150+ Korean international students
Martin J. Whitman School of Management
S.I. Newhouse School of Public Communications
- Extensive experience with Windows 98/ME/2000/XP, Internet Explorer, Microsoft office: Word, Excel, PowerPoint, and Editing software: Avid, Final-Cut-Pro, Adobe Premiere, After Effects CS3
- Language – Fluent in Korean
- Fourth Degree Black Belt in Tae Kwon Do
- Massachusetts Division 1 Sectional Wrestling Tournament Champion (02/2003)
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Resume Overview
School Attended
- SYRACUSE UNIVERSITY
Job Titles Held:
- Operations: Operations Manager
- Operation Department: Vessel Operator
- Highkickz.com: Marketing, Sales & Customer Service
- Intern: Creative Services
Degrees
- Bachelor of Science : Marketing Management & Television, Radio and Film (TRF) 2009
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