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Operations: Operations Manager Resume Example

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OPERATIONS: OPERATIONS MANAGER
Summary

Team–Oriented and Self–Motivated professional with 2 1/2 years in maritime transport field as a Vessel Operator. Comprehensive and essential knowledge of Post-Fixture managements as well as vessel operations, including Time and Voyage Charter Party. Built cumulative experience in the Shipping Industry with strong ambition and eagerness to become a contributing member of Oldendorff Carriers USA Inc.

Experience
Operations: Operations Manager07/2013 to 04/2017Company NameCity, StateIssuing voyage instruction, nominating port agents, and managing hire payments as well as vessel operating plans such as stowage review and bunker replenishmentCoordinating with chartering department and communicating with Charterers, Brokers, Master, Owners, and Agents to minimize associated operational costsMonitoring vessels' daily performance to ensure normal operating standards are metCollecting freight including laytime calculation of demurrage and despatchResponsible for calculating voyage estimates and inputting data to internal sales and operation management systemFollowing up with claims, and assisting Legal Affairs Department settling disputed fixtures through negotiationHandled over 30 voyages, 55 TC, and 60 Cargo Relet businesses; Main Routes of S. America / USG / USEC to F. East / MedOrganizing and filing post-fixture related documents such as payment/settlement records, port disbursement vouchers/ invoices and Charter PartiesPreparing monthly operation budgeting to level the cash flow of the organization
Operation Department: Vessel Operator12/2010 to 06/2013Company NameCity, State
  • Issuing voyage instruction, nominating port agents, and managing hire payments as well as vessel operating plans such as stowage review and bunker replenishment
  • Coordinating with chartering department and communicating with Charterers, Brokers, Master, Owners, and Agents to minimize associated operational costs
  • Monitoring vessels' daily performance to ensure normal operating standards are met
  • Collecting freight including laytime calculation of demurrage and despatch
  • Responsible for calculating voyage estimates and inputting data to internal sales and operation management system
  • Following up with claims, and assisting Legal Affairs Department settling disputed fixtures through negotiation
  • Handled over 30 voyages, 55 TC, and 60 Cargo Relet businesses; Main Routes of S. America / USG / USEC to F. East / Med
  • Organizing and filing post-fixture related documents such as payment/settlement records, port disbursement vouchers/ invoices and Charter Parties
  • Preparing monthly operation budgeting to level the cash flow of the organization
Highkickz.com: Marketing, Sales & Customer Service07/2010 to 12/2010Company NameCity, State
  • Conducted research of foreign market conditions to determine sales potential and drive marketing strategies
  • Responsible for constant update of social network media to increase brand attractiveness
  • Generated weekly-sales report to analyze profitability, and reported data to the management
  • Administered all customers' inquiry, processed the order, and ensured timely delivery
  • Reduced customers' complaints by filing claims against package delivery carriers and keeping track of its progress to assure satisfaction
Intern: Creative Services01/2010 to 04/2010Company NameCity, State
  • Assigned by promotion producer to log tapes and edit short syndicated promos to air
  • Cooperated with commercial producers to manage studio and field production
  • Responsible for researching and updating local links and events to increase public awareness
Leadership and Achievement

Association of Ship Brokers & Agents (U.S.A), Inc / ASBA

  • Certificate of Completion: Business of Shipping Intensive I (06/2012)

Member of Overseas Korean Traders Associations / OKTA

  • Completed “Future Leadership Academy” (07/2011)

Dean's List, Syracuse University (08/2008 – 05/2009) 

Vice President, Korean Student Association (08/2006 – 05/2007) 

  • Assembled guest speaker events to enhance alumni relationships
  • Managed cultural activities with 150+ Korean international students
Education
Bachelor of Science: Marketing Management & Television, Radio and Film (TRF)2009SYRACUSE UNIVERSITYCity, State

Martin J. Whitman School of Management 

S.I. Newhouse School of Public Communications 

Skills and Activities
  • Extensive experience with Windows 98/ME/2000/XP, Internet Explorer, Microsoft office: Word, Excel, PowerPoint, and Editing software: Avid, Final-Cut-Pro, Adobe Premiere, After Effects CS3
  • Language – Fluent in Korean
  • Fourth Degree Black Belt in Tae Kwon Do
  • Massachusetts Division 1 Sectional Wrestling Tournament Champion (02/2003)
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Resume Overview

School Attended

  • SYRACUSE UNIVERSITY

Job Titles Held:

  • Operations: Operations Manager
  • Operation Department: Vessel Operator
  • Highkickz.com: Marketing, Sales & Customer Service
  • Intern: Creative Services

Degrees

  • Bachelor of Science : Marketing Management & Television, Radio and Film (TRF) 2009

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