To continue growing current management career at Asurion and utilize my communication, project management, sales/ marketing, leadership, and client management abilities. The skills I've acquired in Retail include B2B channels sales, working with Retail buyers/ merchants, improved marketing and merchandising strategies, Retail POS systems, and the ability to both interpret and contribute to complex pricing and profitability ESC models that deliver value to Asurion. Director, Client Services (Mobility) Overall account lead for launch of Sprint Prepaid (Boost Mobile and Virgin Mobile USA) handset insurance programs in Q4 2010. Entire scope of program launch included authoring implementation vision scope, contract negotiation/ execution, customer care implementation, outlining IT business requirements, training, securing necessary licensing, implementation of accounting processes, and all related supply chain development. Program success was achieved by building key relationships at all levels within the client organization, obtaining top down support, and developing internal/ external reporting which pinpointed the highest areas of growth opportunity. Implemented a number of creative and effective growth initiatives that drove results from single digit take rates to industry-leading Prepaid insurance attachment rates (37%+ in March of 2013). Took an analytical and scalable approach to driving growth with limited resources. The Sprint Prepaid accounts are on pace to achieve 1m protected subscribers by June 2013. In December 2012, invited to attend Asurion Sales Leader Summit Council award trip for top performers hosted by Cindy Christy in NYC. In March 2013, recipient of Asurion President's Award for Subscriber Growth Achievement. Account Executive to Sr. Account Executive Client experience includes Dobson, Edge Wireless, Centennial, RCC, Qwest/CenturyLink, Embarq, Clearwire, and Sprint Prepaid. Independently managed these regional / strategic accounts in both a growth and operations role. Throughout my tenure at Asurion, launched new accounts, diversified product portfolios, facilitated contract / amendment negotiations, and obtained valuable experience assessing new business opportunities in Latin America. Managed a number of carrier acquisitions working closely with the VzW and AT&T account teams. Provided valuable insight ranging from Captive management, legal / regulatory guidance, IT business requirements, and Care oversight. Developed into a self-sufficient and capable account leader and demonstrated the ability to generate growth, develop and maintain ops efficiency, optimize account profitability, and create strong client relationships. Licensed Adjucation Specialist Specialized in handling high risk accounts that require legal documentation prior to approval. Processed incoming affidavits ensuring the legalities of the affidavit are complete and authentic. Licensed in Property and Causality Insurance and acquired a New York Adjuster's License.
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