High-performing Operations Manager with over 12 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Focused on promoting safety and productivity. I am result driven for operations, production management, organizational development and team building within a very diverse industry. Open minded to all team members and guest non-judgemental and unbiased.
I am self-motivated, work well alone or in a team effort, which ever is needed to complete a task with best results.
I am very giving and understanding to many walks of life and situations.
This position holds the same responsibilities and capabilities as my previous position with Darden, working for Olive Garden.
I also would add that due to this years events I had to Lead, uphold, manage, as well as direct organization through the Covid-19 pandemic, while adjusting business needs and navigating staff to transform business in an uncharted territory as it has been a challenge for everyone.
I also am responsible for handling any guest complaints and concerns as well as process refunds.
Invoicing all inventory for the establishment ensuring everything is accounted for.
Companies Worked For:
Job Titles Held: