Focused Route Sales Representative well-known for turning problematic accounts into long term customers. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where a genuine personality and Goal orientated individual will be highly valued.
Polite individual with more than 7 years' working as a Route Sales Representative for our organization. Determined and experienced with an enthusiastic personality.
I also know that my job is to secure brand health through making it personal goal to ensure every customers expectations are exceeded with fast response and great service.
Company Name - Operations ManagerCity, State07/2019 - Current
Spearheaded quality control measures to minimize downtime and propel sales
Developed project management roadmap to define project objectives, timelines and milestones
Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings
Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution
Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives
Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings
Maximized productivity and management systems by establishing specific goals and managing operations
Established operational objectives and work plans and delegated assignments to subordinate managers
Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences
Built relationships with customers and managed accounts to drive revenue and profit
Company Name - Service Sales RepresentativeCity, State05/2012 - 07/2019
Ensured top customer satisfaction, reviewing feedback closely and addressing the needs and requests of account holders
Represented a wide range of products, including Uniforms, facility services, and first Aid products
Immediately addressed problems with customers to promote speedy resolution
Maintained positive relationships with customers by exceeding our customers expectations
Identified customers' needs and provided information on appropriate products in an effort to promote cross-selling
Addressed problems in a proactive and knowledgeable manner to maintain and enhance client satisfaction.
Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory
Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
Company Name - Sales RepresentativeCity, State01/2010 - 05/2012
Trained and mentored new sales representatives.
Demonstrated vehicles and features, and conduct test drives.
Negotiated vehicle prices and secure financing for customers.
Contacted associated dealerships to locate desired vehicles meeting customer specifications.
Answered telephone and email inquiries from potential customers.
Negotiated purchase prices and explained sales, warranty and optional products.
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Resolved customer concerns in a timely manner and to complete satisfaction.
Responded to customer enquiries via telephone and email.
Company Name - RoustaboutCity, State08/2006 - 12/2009
Attended all safety meetings and utilized the techniques learned to avoid mishaps on the job.
Installed and repaired pipes, valves and pumps when on job sites.
Used hand and power tools safely and efficiently, following all manufacturer and company directions.
Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
Used hoists and cranes to lift work pieces to machine.
Welded metal parts with gas welding equipment as specified by layout, welding diagram, or work order.
Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Accurately read, understood, and carried out written instructions.
Earned F.S and Uniform route driver of the Year for outstanding customer service.
Earned F.S route Award in 2013.
Earned uniform route Award in 2015 and 2016 .
Exceeded quotas for 8 straight quarters.
Grew business by $1,000 in 2013.
Grew business by $2,000 in 2014.
Grew business by $3,000 in 2015.
Grew business by $1,000 in 2018.
Strong customer relations
High level of accuracy
2006Lancaster High School City, StateHigh School Diploma
Certified Service Sales Representative 2012 . TXDOT Supervisor traffic control certifcate. Goodhire human resource certificate .
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Lancaster High School
Job Titles Held:
Service Sales Representative
High School Diploma
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