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operations manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Accomplished, versatile, and licensed master electrician with 23 years of commercial and industrial construction experience also performing electrical/electronics facilities maintenance and operation of fixed assets for Fortune 500 companies and the Department of Defense. Installed low voltage controls at universities in New Mexico and 13 kilovolt infrastructure utilities at Fort Bliss in El Paso, Texas. Industrious Foreman Electrician with expertise in project management and electrical troubleshooting. Effective leader completes tasks quickly. Proficient in installing electrical outlets and connecting wires to central circuit panels. Detail-oriented Electrician offering customers strong blend of technical skill and creative aptitude in solving unforeseen electrical issues. Responsive and known for outstanding customer service. Extensive background in new builds, renovations and historical restorations. Strategic Supervisor with expertise prioritizing projects, planing workflow and managing employees to achieve operational goals. Resourceful individual with 6 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision making skills. Veteran Site Supervisor offering 8 years experience in the field overseeing work, maintaining safety and improving operations. Expert problem solver with strong time management and technical abilities.

Skills
  • AC/DC control circuitry
  • NEC code regulations
  • Blueprint fluency
  • Control circuit troubleshooting
  • Electrical equipment maintenance
  • Project estimation and bidding
  • Project Management
  • Electrical troubleshooting
  • Construction safety
  • Contract Management
Work History
Operations Manager, 10/2017 - Current
Williams-Sonoma, Inc. Burlingame, CA,
  • Commercial and residential electrical contractor.
  • Providing quality electrical work with customized customer service.
  • Licensed Master electrician of record providing professional electrical experience.
  • Responsible for daily schedule of work.
  • Ensuring highest level of productivity and professionalism from crew.
  • Generate sales by phone or in person job quotes.
  • Instill confidence in prospective customers and listen to their needs.
  • Acquired over 4.8 customer service rating from dozens of HomeAdvisor customers.
  • Facilitate work conditions by scheduling power outages with local utility or requesting permits and inspections.
  • Direct communications with project managers, owners, architects in order to satisfy contractual requirements.
  • Introduced company ethic of compassionate leadership, questions to promote learning are encouraged.
  • Consistent ability to communicate by email, produce word documents, excel spreadsheets, or adobe documents.
  • Devised processes to boost long-term business success and increase profit levels.
  • Helped build and review master service agreements for work eligibility.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
Construction Electrician, 06/2003 - 09/2017
Gem Plumbing Fall River, MA,
  • Served on projects throughout El Paso, Texas and southeastern New Mexico region.
  • Installed and maintained wiring, control and lighting systems.
  • Prepared and assembled conduits and connected wiring.
  • Repaired and replaced wiring, fixtures, and equipment using hand and power tools.
  • Used variety of testing devices to identify electrical problems.
  • Read blueprints and technical diagrams.
  • Assessed electrical systems, equipment and components to identify hazards, defects and needed adjustments or repairs.
  • Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
  • Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
  • Spliced, joined and connected wire to fixtures and other electrical components.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
  • Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Studied building schematics to determine location of wiring and equipment.
  • Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
Foreman Electrician, 01/2010 - 05/2010
Faith Technologies, Inc. Tulsa, OK,
  • In construction of main headquarters building Fort Bliss, Texas, with Berg electric.
  • Responsible for crew of twenty electricians during underground and rough in phases.
  • Checked safety credentials and licenses for electrical crew members to comply with corporate rules.
  • Analyzed blueprints to determine where to run wires, install electrical outlets and connect wires to central circuit panels.
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Analyzed blueprints to diagnose potential electrical hazards and carry out risk assessments prior to starting new jobs.
Education
: Electronics Technician, Expected in
-
Basic Electricity And Electronics - U.S. Navy,
GPA:
Status -
: Operations Management And Supervision, Expected in
-
Southern New Hampshire University - Hooksett, NH
GPA:
Status -
: Electrical Commercial And Industrial Construction, Expected in
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National Joint Apprenticeship Training Committee - El Paso, Texas,
GPA:
Status -

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Resume Overview

School Attended

  • Basic Electricity And Electronics
  • Southern New Hampshire University
  • National Joint Apprenticeship Training Committee

Job Titles Held:

  • Operations Manager
  • Construction Electrician
  • Foreman Electrician

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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