Operations Manager Resume Example Company Name

OPERATIONS MANAGER

Summary

Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Experience supervisor with a management style that motivates staff productivity.

Highlights

8 years of sales training and experience
Implemented sale strategies and marketing plans to optimize sales and increase retaining customer numbers.

10 years of management training and facilitating employees.
Head chef for 4 years in a prestigious restaurant

Accomplishments

Constantly achieved high quality assurance ratings

Achieved a near- perfect work attendance record

Trimmed 10 percent from quarterly supply budget

Experience

04/2014 to 12/2016

Operations ManagerCompany Name － City, State

Assist the director in maintaining her staff.
Manages rounding throughout the day.
Keeps leadership fully informed on the immediate condition of all assigned areas as it relates to staffing and cleanliness in addition to ongoing training, supervising and motivating of department personnel to insure all schedules are covered.

12/2007 to 04/2014

Call Center AgentCompany Name － City, State

Handles account inquires, customer complaints or support issues.
Manages inbound and outbound calls.
Resolves client problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

08/2004 to 11/2007

Sales Agent Company Name － City, State

Manage, monitored and maintained sales goals
Assist with placement of order, refunds, or exchanges.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Process orders in person and over the phone.
Explain different customizable features to consumers.

02/2002 to 07/2004

Customer Service Company Name － City, State

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
.Routinely answered customer questions regarding merchandise and pricing
.Maintained a clean reception area, including lounge and associated areas.

Education

1999

Redan High School

Skills

Addressing customer concerns, Resolves customer complaints, client, leadership, director, personnel, pricing, quality, reception, staffing, supervising

Resume Overview

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Operations Manager Resume Example

Resume Score: 100%

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Resume Overview

Create a job alert for [job role title] at [location].

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