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Operations and Logistics Coordinator Resume Example

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OPERATIONS AND LOGISTICS COORDINATOR
Professional Summary

I am looking to continue my career path at a company where I can utilize my skills and experience to achieve my employer's goals and, in turn, help further my own development as I search for more opportunity, more responsibility, and leadership roles.

Accomplishments

2019 - Was given the "Peanut Award" by YourMechanic CEO Anthony Rodio for exemplary service and work ethic.

Work History
Operations and Logistics Coordinator, 12/2018 - CurrentYOURMECHANIC INC, Mountain View, CA
  • Launched 300+ new Independent Contractor (IC) businesses onto the YourMechanic(YM) platform during my time with the company.
  • Facilitated full-cycle recruiting of ICs to the YM platform.
  • Facilitated profile/account management support and optimization to ICs in the East Coast to increase retention rates and reduce churn.
  • Built rapport with each IC and communicated with each regularly to show them market data and strategize how to maximize earnings with each of their businesses.
  • Utilized Google Voice and FrontApp to communicate with our contractors to resolve issues and find solutions to problems.
  • Utilized Asana to track progress on projects, as well as collaborate with internal teams.
  • Regularly used YM's internal Customer Relationship Management(CRM) to manage and optimize IC profiles, new and old.
  • Utilized Tableau and extracted datasets to understand market trends and needs.
  • Used YM's internal CRM to extract user/customer datasets and created projects and campaigns to drive up revenue.
  • Experience managing YM's How-To-Use-The-App videos through the use of TalentLMS for our ICs to watch during onboarding.
  • Created Standard Operation Procedures(SOP) for department operations and for our contractors to use for reference as needed.
  • Regularly communicated with partner Points Of Contact(POC) for account management needs and inquiries.
  • Regularly worked with our engineering, marketing, and product teams on feedback/insight from our ICs and users.
Recruiting Coordinator / Field Operations Lead, 08/2017 - 12/2018Eat Club, Sunnyvale, CA
  • Interned as a P/T Staff Recruiter: sourcing, scheduling, background checks
  • Managed full-life cycle recruitment (sourcing, pre-screen phone interviews, scheduling).
  • Familiar with job boards including, but not limited to: Craigslist, Monster, Indeed, LinkedIn, CareerBuilder, Zip Recruiter, Glassdoor, Social Networks, and referrals; utilizing Greenhouse and Workable ATS to track and maintain candidate pipeline.
  • Maintained good and professional relationships with all levels of management.
  • Assisted with onboarding new hires adequately with all questions and documents communicated properly
  • Efficiently manages time wisely in creating own workflow
  • Helped manage day to day operations at distribution facility
  • Initiated and trained all incoming new team members and temp workers
  • Communicated with vendors to ensure adequate supplies
  • Assisted with setting up daily routing operations
  • Employee data/document entry and upkeep
  • Coordinated specific operations to assist with ensuring timely deliveries
  • Managed the use and proper maintenance of multiple company vehicles (7) and outsource U-Hauls if needed
In-home Social Services Provider, 09/2011 - 09/2017City Of Santa Clara, Santa Clara, CA
  • General housekeeping and miscellaneous domestic services and management
  • Personal care services
  • Assisted with transporting and proper use of transportation medical equipment
  • Services directed or provided by licensed health care professionals
Education
Associate Degree, 08/2009
Carrington College - San Jose
Skills
  • Open to learning new programs/systems
  • Adaptability & Flexibility
  • Strong commitment to teamwork
  • Communicates extremely well
  • Team Supervision and Training
  • Supply Chain Management
  • ATS Greenhouse
  • ATS Workable
  • ADP Payroll
  • Google Suites (Sheets, Word, Calendar, Drive)
  • FrontApp
  • Tableau
  • Asana
  • CRM
  • AccuTrack
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Resume Overview

Companies Worked For:

  • YOURMECHANIC INC
  • Eat Club
  • City Of Santa Clara

School Attended

  • Carrington College

Job Titles Held:

  • Operations and Logistics Coordinator
  • Recruiting Coordinator / Field Operations Lead
  • In-home Social Services Provider

Degrees

  • Associate Degree , 08/2009

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