Skilled Operations Supervisor talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.
On-site Manager for 60+ apartment complex. Daily, weekly and monthly operation reporting. Managed monthly operations budget. Delegated and oversaw the completion of work assigned to hired vendors. Daily bookkeeping and record keeping.
Monitored from start to completion daily trips and appointments for clients. Provided daily, weekly and monthly reports for clients as well as identified inefficiencies and made recommendations for process improvements.
Supervised the processing of daily redemptions, transfers and buying of mutual funds. Optimized the overall customer experience through creating and implementing an incentive plan beneficial to both employees and clients.
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