Online Grocery Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Energetic employee bringing 9 months of experience in retail product sales. Maintain currency on markets and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications and scanners to complete orders. Forward-thinking associate with experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

  • Accurate money handling
  • Sales proficiency
  • Delivery management
  • Lift up to 50-80 pounds
  • Trend understanding
  • Online ordering familiarity
  • Customer Relations
  • Product Knowledge
  • Client Relationship Development
  • Discount negotiation
  • Package tracking
  • Written Communication
  • Detail-oriented
  • Strategic Planning
  • Scheduling
  • Cash Handling
  • Cleaning
  • Cash Register Operation
Work History
05/2020 to Current
Online Grocery Associate Wegmans Food Markets Williamsport, PA,
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Loaded and unloaded orders in customer's vehicles.
  • Maximized efficiency by scanning items quickly and completing as many as 3-4 orders per hour.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
03/2020 to 05/2021
Pizza Maker American Dining Creations Williamsport, PA,
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Fostered positive working environment through effective communication and time management, which was widely embraced by all kitchen personnel.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
  • Assisted guests, including offering personable greetings and taking orders.
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Cleaned food preparation areas, tools and equipment.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
05/2020 to 10/2020
Cashier Walmart City, STATE,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers with special services, account updates and promotional options.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
Expected in 06/2020
High School Diploma:
Sound School - New Haven, CT

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Resume Overview

School Attended
  • Sound School
Job Titles Held:
  • Online Grocery Associate
  • Pizza Maker
  • Cashier
  • High School Diploma