Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Good management is the key to success in the work place. As an on-site supervisor, I promise only what I can deliver. Understanding that we deal with different types of backgrounds from our workers, I stand on our policies and back up my word. I meet deadlines when they are brought to my need. Working as a team to create a common goal, is a characteristic and morale obligation I have been taught through my experience as a professional athlete as well as my experience as an On-Site Supervisor at S.C. Johnson Wax. I am success motivated as I take pride in my job, in my work, and my ability to micro-manage employees.

  • Experienced in production scheduling
  • Knowledgeable of quality control standards
  • Dedication to product quality
  • Supply management expertise
  • Compliance with GMPs
  • Conditioning and quality procedure expertise
  • Experienced in payroll process
  • Proficient communicator
  • Recruiting and selection techniques
  • Talent assessments
  • Hiring recommendations
  • Safety-oriented
  • Production scheduling
  • Exceptional problem solver
  • Familiar with RF systems
  • Staff development
  • Process improvement
  • Customer relations specialist
  • Natural leader
  • Multi-unit operations management
  • Results-oriented
  • Staff retention
  • Microsoft Office Suite expert
  • Unsurpassed work ethic
  • Contract management
  • Relationship building
  • Superb time management skills
  • Excellent interpersonal and coaching skills
  • Policy/program development
  • Salary structure/compensation analysis
  • Supervision and training
  • Sound judgment
  • Calm under pressure
  • Skilled negotiator


  • Served as key contributing member to Leadership team.
  • Hold career record at Michigan State University as a pitcher for innings pitched in a single season, as well as career Saves.
  • Won a National Championship for the St. Cloud Riverbats (amateur baseball team) in 2007.
  • Managed time in college as a student-athlete.
  • While attending Daytona Beach CC as a student-athlete, I was on the Deans List for holding over a 3.0 G.P.A.

Machine Troubleshooting

  • Performed effective troubleshooting of production machines

Problem Diagnosis

  • Used operational knowledge of systems, parts and components to solve problems that arose during assembly.


  • Reported and documented unsafe conditions, equipment and/or injury.

Inventory Control

  • Restocked and organized items as necessary and as directed.

Product Inspection

  • Inspected products to ensure highest quality.


  • Trained contract workers to perform general warehouse duties to company standards.
  • Personally managed production activities to guarantee orders were shipped/received on-time.
  • Contributed to an annual increase in productivity through improvements in operations, quality, safety and administration.
  • Identified and acquired high-value new clients for the company.
  • Boosted customer satisfaction rating in under two months.
  • Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.
  • Supervised shift operations and production and assembly line staff.
  • Packed containers and re-pack damaged containers.
  • Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
  • Recorded numbers of units handled and moved, using daily production sheets or work tickets.

On-Site Supervisor, 04/2013 -
Servicemaster Clean Belle Vernon, PA,
  • Experienced with SAP computer program.
  • Experienced in payroll and scheduling.
  • Troubleshooting issues with 80+contractors a day.
  • Supervised material flow, storage and global order fulfillment.
  • Maintained accurate stock records and schedules.
  • Defined project deliverables and monitored status of tasks.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Monitored team progress and enforced deadlines.
  • Served as the single point of contact for project scheduling and changes.
  • Developed slideshows and other forms of media to present project progress to the executive team.
  • Updated and managed SAP computer program project databases.
  • Executed proof of concept implementations to validate product feasibility.
  • Identified customer needs through market research and analysis.
  • Defined project and company vision, strategies and tactics.
  • Evaluated and managed new strategic business opportunities.
  • Established long-range objectives and developed innovative strategies to help achieve them.
  • Mastered the intricacies of the process flow within each department.
  • Assessed and trained personnel for promotion to cross-functional operations.
  • Maintained and enforced a safe and clean working environment at all times.
  • Established and adjusted work procedures to meet production schedules.
  • Identified staffing and capital needs, collected relevant data and wrote justifications for established needs.
  • Diligently maintained safety and quality standards.
  • Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Trained, developed and counseled employees to develop a high performing team.
  • Completed key projects on time, on budget and with a high level of accuracy.
  • Coached employees in developing and achieving individual performance goals.
  • Managed team of 80+ employees per day.
  • Served as mentor to junior team members.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Changed equipment over to new product.
  • Helped achieve company goals by supporting production workers.
  • Hired and managed staff, overseeing any personnel grievances.
  • Inspected finished products for quality and adherence to customer specifications.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Planned and laid out work to meet production and schedule requirements.
  • Worked with managers to implement the company's policies and goals.
  • Reviewed the performance of subordinates.
  • Troubleshooted problems with equipment, devices or products.
  • Answered employee questions regarding any issues.
  • Advised managers on organizational policy matters and recommend needed changes.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Managed desktop publishing and proposal and memo typing.
  • Investigated issues and problems and drafted responses to urgent requests.

Shipping & Receiving Lead, 2013 - 04/2013
Ducommun Incorporated Appleton, WI,

Job duties included running the warehouse at SC Johnson.

  • Experienced in SAP computer program and RF units.
  • Supervised material flow, storage and global order fulfillment.
  • Maintained accurate stock records and schedules.
  • Selected products for specific routes according to pick sheets.
  • Oversaw special orders and after-hours, urgent shipping jobs.
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Oversaw hiring and training of new employees each quarter.
  • Oversaw warehousing and storage practices and housekeeping.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Rotated stock by code and receiving date.
  • Entered data into SAP program to load and manipulate data and to produce reports.
  • Followed proper selection procedures as established by the company.
  • Transported goods from racks, shelves and vehicles.
  • Worked at a rapid pace to meet tight deadlines.
  • Completed OSHA training
  • Removed pallets, freezer boxes and damaged products from returning trailers.
  • Banded, wrapped, packaged and cleaned equipment.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
  • Assembled product containers and crates.
  • Packed containers and re-packed damaged containers.
  • Cleared damaged items and loaded freight.
Package Line Operator , 03/2012 - 08/2012
Adecco City, STATE,

As a package line operator, my duties were to maintain the package line and make sure that production did not suffer.

  • Safety oriented with Lock out/Tag out
  • Filling up machines with the proper materials for the production line to run
  • Troubleshooting alarms on different manufacturing machines
  • Reworking materials that did not meet quality standards for production
  • Quality Inspections
  • Using an electric pallet jack to transport materials on pallets

Right Handed Pitcher, 11/2010 - 01/2012
Windy City Thunderbolts (Professional Baseball) City, STATE,

Signed as a free agent after playing two years at Michigan State University as a right-handed pitcher.

  • Leadership skills
  • Teamwork ethics and skills, working as a team to promote a common goal for success.
  • Working well with others
  • The ability to be coached and taught new techniques or habits to better my abilities and work ethics.
  • Ability to take constructive criticism.
High School Diploma: , Expected in 2006
Midland High School - Midland, MI
  • Played Varsity baseball all four years
  • Played Varsity football and basketball for three years
  • Micromanaged my time with school and athletics
Associate of Arts: Communications, Expected in 2008
Daytona Beach University - Daytona Beach, FL
  • Played two years on the baseball team.
  • Deans list for two years with a G.P.A. above 3.0
  • Signed to play at a division one school in 2008.
  • Micromanaged my time as a student-athlete .
  • Ability to be coached on new techniques and habits.
Bachelor of Arts: Sociology , Expected in
Michigan State University - East Lansing, MI
  • Played two years of baseball
  • Hold career record for MSU for innings pitched in a single season
  • Hold career record for MSU for career saves as a right-handed pitcher.
  • Worked as a team to promote common goals
  • Ability to be coached to better my work ethics
  • Team player

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School Attended

  • Midland High School
  • Daytona Beach University
  • Michigan State University

Job Titles Held:

  • On-Site Supervisor
  • Shipping & Receiving Lead
  • Package Line Operator
  • Right Handed Pitcher


  • High School Diploma
  • Associate of Arts
  • Bachelor of Arts

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