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office systems associate resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Dedicated and meticulous technician with a strong aptitude for learning and technology who consistently goes beyond customer satisfaction and incorporates elevated business standards to every job.
Skills
  • CHARACTERISTICS
  • Supervisory Experience
  • Strong Mechanical and Technical Skills
  • Microsoft Outlook, Word, Excel, and PowerPoint
  • Excellent Customer Relations
Work History
Office Systems Associate, 2013 - 2013
 Flowers Foods – Auburn, ME,
  • Coordinated and performed the installation/maintenance/repair of Konica Minolta copier machines for commercial businesses and government agencies.
  • Integrated software and security devices for restricted access and job specific operations for multiple users and machines.
  • Developed and maintained excellent client relationships.
  • Responsible for maintaining inventory of materials/product for each job.
  • Displayed a relentless work ethic to obtain company certifications within 60 days.
Engineering Supervisor, 2008 - 2012
 Leidos Holdings Inc. – Kansas City, MO,
  • Managed all maintenance responsibilities for residential apartment and townhome rental communities.
  • Process reports related to maintenance issues and materials inventory.
  • Interpret blueprints for contractors and government agencies for necessary repairs and inspections.
  • Set unsurpassed standards for maintenance response times and professionalism.
Telecommunications Engineer, 2006 - 2008
 Accenture Contractor Jobs – Morristown, NJ,
  • Responsible for the installation and repair of network communications equipment for various businesses along the east coast.
  • Acknowledged for quality of work with precision to job specific details.
Electrician Apprentice/Helper, 2004 - 2006
 IBEW Local 26 – City, STATE,
  • Assisted with the installation, maintenance, and repair of electrical systems at various locations.
  • Scored in the top 5% on the mechanical aptitude exam for Apprenticeship.
Multimedia Service Technician, 1998 - 2003
 Verizon – City, STATE,
  • Lead Tech responsible for business and residential network and telephony installation, maintenance, and repair.
  • Certificates in Business and Residential Telecommunications, Customer Care, and Customer Satisfaction.
  • Consistently achieved tech of the month awards and voted to be Best Tech.
Full Stack Developer, 2015 - 01/2017
 Catalyst IT Services – City, STATE,
  • Built, tested and deployed scalable, highly available and modular software products.
  • Streamlined deployment process by developing continuous integration tools.
  • Strengthened developmental methodologies by introducing a code quality document.
  • Wrote and implemented scripts to enhance user experience and integrated scripts with the CMS.
  • Designed and developed transactional and analytical data structures.
  • Developed shared central authentication system in [Programming Language] for intranet applications.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Coded [Number] websites using [Programming language].
  • Drafted comprehensive reports to document bugs and design flaws.
  • Designed new product elements such as image recognition, hand writing recognition, audio, video and device-to-device communication.
  • Designed [Application type] application components.
  • Implemented innovative systems for data collection, storage and management of customer orders.
  • Wrote on [Platform name] using [Program name].
  • Worked closely with clients to establish problem specifications and system designs.
  • Performed regression and system-level testing to verify software quality and function before it was released.
  • Directed software design and development while remaining focused on client needs.
  • Directed software design and development while remaining focused on client needs.
  • Worked effectively with design teams to ensure software solutions elevated client side experience.
  • Communicated neutrally, empathically and comfortably with team members, clients and customers.
  • Used site analytics and metrics to define and monitor success.
  • Created reusable processes, components and tools that leveraged into [Number] other projects, accelerating development progress.
  • Created wireframes, screen-flow diagrams and UI spec documentation.
  • Rapidly developed and iterated product and feature prototypes from conceptual demonstrations.
  • Conducted usability testing and post-deployment evaluations to measure user experience success.
  • Used and contributed to style guides and other design documentation to maintain coherent information and interaction design patterns.
  • Mapped user journey end-to-end using information architecture diagrams, user flows, wireframes and paper and interactive prototypes.
  • Used and contributed to style guides and other design documentation to maintain coherent information and interaction design patterns.
Education
2 years : Electrical Engineering , Expected in
-
Fairfield University - Fairfield, CT
 GPA:
Status -
HVAC Universal License : HVAC, Expected in 2010
-
Ferris State University - Grand Rapids, MI
 GPA:
Status -

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Resume Overview

School Attended

  • Fairfield University
  • Ferris State University

Job Titles Held:

  • Office Systems Associate
  • Engineering Supervisor
  • Telecommunications Engineer
  • Electrician Apprentice/Helper
  • Multimedia Service Technician
  • Full Stack Developer

Degrees

  • 2 years
  • HVAC Universal License

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