Office Finance Manager Marketing Event Coordinator Receptionist resume example

• Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
• Assisted in “start-up” process of new loans by gathering all required documentation for loan Processor
• Assisted in scheduling and providing materials for Closing Day
• Designed multiple marketing templates, flyers, emails, and faxes for Real Estate portion of the position
• Organized appointments
• Managed all supplies for office

• Assisted low income, low credit score families in restoring their credit by analyzing credit reports and discussing credit restoration options.
• Assisted in “start-up” process of new loans by gathering all required documentation for loan Processor
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
• Organized appointments
• Designed all letterheads & business cards
• Managed all supplies for office
• Initiated and maintained an electronic file system

Human Resources

• Explained human resources policies and procedures to all employees.
• Conducted telephone and onsite exit interviews for all employees.
• Answered employee questions during the entrance and exit interview processes.
• Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
• Selected and interviewed candidates for all available positions.
• Created job descriptions to attract a targeted talent pool within the market wage range.
• Assessed employee performance and issued disciplinary notices.
• Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
• Managed over [Number] personnel files according to policy and federal and state law and regulations.
• Generated employee tracking reports each month.
• Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
• Managed communication regarding employee orientation and open enrollment for benefits.
• Helped training and development staff with all aspects of training coordination.
• Completed payroll processing from start to finish for more than [Number] employees.
• Assisted customer service with inbound and outbound calls regarding all HR inquiries.
• Designed new employee packages and sent them via mail and e-mail.
• Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
• Created social media initiatives for new employee search strategies.
• Drafted department-specific employee announcements.
• Ran queries and reports through the ADP system.
• Partnered with the IT department to create a streamlined onboarding process for new hires.
• Organized employee schedules, department phone lists and business card orders.
• Recruited and interviewed [Number] applicants per [Time period].
• Advised managers on organizational policy matters and recommend needed changes.
• Conducted new employee orientation to foster positive attitude toward organizational objectives.
• Directed personnel, training and labor relations activities.
• Identified staff vacancies and recruited, interviewed and selected applicants.
• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Conducted benefits administration for [Number] benefit-eligible employees.
• Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
• Created and modified job descriptions within all departments.
• Worked with senior-level management to create fair and consistent HR policies and procedures.
• Worked with HR advisors and HR representatives on establishing consistent hiring practices.
• Created and managed more than [Number] confidential personnel records.
• Guided clients on how to conduct background checks and verify references.
• Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
• Guided the startup and management of all HR operations, systems and programs for a new location within the company.
• Led a weekly open enrollment question and answer session with employees on benefit program updates.
• Supported [Number] employees at all levels, including executive leadership.
• Designed training modules that implemented strategic business practices and organizational behavior training concepts.
• Effectively trained instructors and supervisors on techniques for managing employees.
• Offered specific training programs to help workers improve [Skill], [Skill] and [Skill].
• Maintained corporate responsibility by staying up-to-date with laws that affect human resource training programs.

Payroll Administrator

• Ran the bi-weekly payroll process.
• Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
• Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
• Managed payroll and time and attendance systems.
• Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
• Responded to employee inquiries regarding payroll and timekeeping.
• Onboarded new employees in the time reporting and payroll systems.Processed rehires, transfers, terminations, garnishments and withholdings.
• Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
• Monitored vacation accrual.
• Processed terminations.
• Worked with a third-party vendor on reporting withholdings and SUTA.
• Analyzed the impact to financial statements of changes in tax law and settlements of tax audits.
• Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
• Processed payroll, electronic deposits and employee pay adjustments.

Accounting Administrator

• Monitored daily banking transactions.
• Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
• Prepared purchase orders and expense reports.
• Prepared and filed sales and use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports and other miscellaneous filings.
• Prepared and maintained support documentation.
• Processed an average of [number] invoices per month for a large-scale organization.
• Reduced time and costs and increased efficiency by introducing new accounting procedures.
• Calculated figures such as discounts, percentage allocations and credits.
• Verified details of transactions, including funds received and total account balances.
• Coded the general ledger and processed vendor invoice payments.
• Revamped accounting quality system to prepare for important audits.
• Researched and resolved billing and invoice problems.
• Maintained accounts receivable documentation electronically and on paper.
• Processed bank reconciliations and financial reports to verify practice of proper due diligence.
• Handled cash and deposits using the proper accounting procedures and documentation.
• Increased efficiency and alleviated work loads by creating a new Excel financial recording system.
• Reconciled all bank and credit card accounts from [year] to [year].
• Processed journal entries, online transfers and payments.
• Analyzed cost control and provided timely financial information to support corporate goals.
• Researched and resolved collections and billing disputes with tact and efficiency.

Office Manager

• Led team of [number] professionals with [number] direct reports.
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
• Verified and logged in deadlines for responding to daily inquiries.
• Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.
• Planned travel arrangements for [Number] executives and staff.
• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Designed electronic file systems and maintained electronic and paper files.
• Served as central point of contact for all outside vendors needing to gain access to the building.
• Wrote reports and correspondence from dictation and handwritten notes.
• Dispersed incoming mail to correct recipients throughout the office.
• Maintained an up-to-date department organizational chart.