Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Human resources coordination and management professional offering a strong background in employee training and development, new hire orientations and employee relations.
- New employee orientations
- Staff training and development
- Microsoft Office Suite expert
- Quickbooks
- Human resources audits
- Maintains confidentiality
- HR policies and procedures expertise
- Human resources management
- People-oriented
- Organized
- Exceptional communicator
- Training and development
- Compensation/payroll
- Compensation administration
- Personnel records maintenance
- New hire orientation
- Exceptional interpersonal skills
- Staffing and recruiting professional
- Off-boarding
- Benefits administrator
- Payroll expertise
- Event management
- Employee handbook development
- Budget analysis
- Account reconciliations
- Fiscal budgeting knowledge
- Accounting operations professional
- Adobe software
- Complex problem solving
- Strong communication skills
| - Financial statement analysis
- Strength in regulatory reporting
- Account reconciliation expert
- Adobe software proficiency
- Strong organizational skills
- Spreadsheet development
- Report analysis
- QuickBooks
- Self-directed
- Meticulous attention to detail
- Excel spreadsheets
- Resourceful
- Business writing
- Dedicated team player
- Strong interpersonal skills
- Understands grammar
- Proofreading
- Human Resources Management (HRM)
- AR/AP
- Report development
- Schedule management
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- Coordinated all department functions for team of [Number]+ employees.
- Planned and executed all aspects of a major office headquarter move.
- Increased office organization by developing more efficient filing system and customer database protocols.
- Promoted to [Job Title] after [Number] months of employment.
- Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
- Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
- Developed and implemented company’s first employee manual outlining all proper business procedures and office policies.
10/2008 to 04/2011 Office & Finance Manager / marketing & Event Coordinator / Receptionist G.B. Moreno & Associates – City, STATE,
- Planned travel arrangements for [Number] executives and staff.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.
- Maintained the front desk and reception area in a neat and organized fashion.
- Planned meetings and prepared conference rooms.
- Wrote reports and correspondence from dictation and handwritten notes.
- Maintained an up-to-date department organizational chart.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Created PowerPoint presentations used for business development.
- Posted open positions on company and social media websites.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Created weekly and monthly reports and presentations.
- Managed the day-to-day calendar for the company’s senior director.
- Properly routed agreements, contracts and invoices through the signature process.
- Executed accounts receivable reporting enhancements and reconciliation procedures.
- Managed accounting operations, accounting close, account reporting and reconciliations.
- Evaluated accounting requirements during discovery meetings with potential clients
- Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
- Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
- Performed field audits on wide variety of clientele using Quick Books System
- Guided firm reconciliation, payroll, annual bonus, pension funds, annual reporting, and management of investments.
- Reconciled bank statements to clients' books and prepared financial statements from client documents.
- Assisted in the creation of vendor contracts for outside vendors.
- Maintained confidential information, such as pay rates, bonus targets and pay grades.
- Explained human resources policies and procedures to all employees.
- Conducted telephone and onsite exit interviews for all employees.
- Answered employee questions during the entrance and exit interview processes.
- Created job descriptions to attract a targeted talent pool within the market wage range.
- Managed over [Number] personnel files according to policy and federal and state law and regulations.
- Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
- Completed payroll processing from start to finish for more than [Number] employees.
- Designed new employee packages and sent them via mail and e-mail.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Audited job postings for old, pending, on-hold and draft positions.
- Partnered with the IT department to create a streamlined onboarding process for new hires.
- Organized employee schedules, department phone lists and business card orders.
- Managed Accounts Payable
- Reconciled monthly bank statements in Quickbooks, provided C.E.O. with monthly Profit & Loss reports, and provided agents with Quarterly Commission Reports for 1099 tax purposes
- Identified billing errors and recovered over $15,000 in vendor overpayments. Implemented tracking mechanisms to prevent future recurrences
- Administered payroll and timesheets. Also handled Texas Workforce Commission notifications, disputes, and tax information
- Administered training, assistance, and guidance to employees
- Recruited new agents, scheduled interviews, distributed hiring documents and contracts, and maintained active company job posting through third-party source
- Processed member enrollments, contracts, and commissions for 20+ companies affiliated with the agency
- Dispersed statements, created statements, and paid commissions to 50+ smaller agencies and agents under hierarchy
- Disputed and resolved any commission, statement, or contracting discrepancies for any and all agents
- Led “cleanup” of company files. Restored organization to personnel, financial, and operational records and accelerated data input, processing, and retrieval times
- Designed all company letterheads and business cards. Also assisted in designing various marketing flyers, mail-outs, notifications, and banners
- Managed office supplies & orders
- Organized and scheduled events for agents in Senior Communities
- Entrusted to manage office in the supervisor’s 2 month absence. Provided timely, courteous and knowledgeable response to information requests and prepared official office correspondences
07/2008 to 10/2008 Transaction Coordinator / Receptionist Professional Mortgage – City, STATE,
- Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
- Assisted in “start-up” process of new loans by gathering all required documentation for loan Processor
- Assisted in scheduling and providing materials for Closing Day
- Designed multiple marketing templates, flyers, emails, and faxes for Real Estate portion of the position
- Organized appointments
- Managed all supplies for office
07/2007 to 06/2008 Production Coordinator / Receptionist Benchmark Mortgage, C3Ministries, Rhino Realty, & Upward Faith Builders – City, STATE,
- Assisted low income, low credit score families in restoring their credit by analyzing credit reports and discussing credit restoration options.
- Assisted in “start-up” process of new loans by gathering all required documentation for loan Processor
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
- Organized appointments
- Designed all letterheads & business cards
- Managed all supplies for office
- Initiated and maintained an electronic file system
03/2011 to Current Human Resources, Payroll, & Accounting Administrator NOI Property Management – City, STATE,
Human Resources
- Explained human resources policies and procedures to all employees.
- Conducted telephone and onsite exit interviews for all employees.
- Answered employee questions during the entrance and exit interview processes.
- Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
- Selected and interviewed candidates for all available positions.
- Created job descriptions to attract a targeted talent pool within the market wage range.
- Assessed employee performance and issued disciplinary notices.
- Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
- Managed over [Number] personnel files according to policy and federal and state law and regulations.
- Generated employee tracking reports each month.
- Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Helped training and development staff with all aspects of training coordination.
- Completed payroll processing from start to finish for more than [Number] employees.
- Assisted customer service with inbound and outbound calls regarding all HR inquiries.
- Designed new employee packages and sent them via mail and e-mail.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Created social media initiatives for new employee search strategies.
- Drafted department-specific employee announcements.
- Ran queries and reports through the ADP system.
- Partnered with the IT department to create a streamlined onboarding process for new hires.
- Organized employee schedules, department phone lists and business card orders.
- Recruited and interviewed [Number] applicants per [Time period].
- Advised managers on organizational policy matters and recommend needed changes.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Directed personnel, training and labor relations activities.
- Identified staff vacancies and recruited, interviewed and selected applicants.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Conducted benefits administration for [Number] benefit-eligible employees.
- Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
- Created and modified job descriptions within all departments.
- Worked with senior-level management to create fair and consistent HR policies and procedures.
- Worked with HR advisors and HR representatives on establishing consistent hiring practices.
- Created and managed more than [Number] confidential personnel records.
- Guided clients on how to conduct background checks and verify references.
- Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Guided the startup and management of all HR operations, systems and programs for a new location within the company.
- Led a weekly open enrollment question and answer session with employees on benefit program updates.
- Supported [Number] employees at all levels, including executive leadership.
- Designed training modules that implemented strategic business practices and organizational behavior training concepts.
- Effectively trained instructors and supervisors on techniques for managing employees.
- Offered specific training programs to help workers improve [Skill], [Skill] and [Skill].
- Maintained corporate responsibility by staying up-to-date with laws that affect human resource training programs.
Payroll Administrator
- Ran the bi-weekly payroll process.
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Managed payroll and time and attendance systems.
- Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
- Responded to employee inquiries regarding payroll and timekeeping.
- Onboarded new employees in the time reporting and payroll systems.Processed rehires, transfers, terminations, garnishments and withholdings.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Monitored vacation accrual.
- Processed terminations.
- Worked with a third-party vendor on reporting withholdings and SUTA.
- Analyzed the impact to financial statements of changes in tax law and settlements of tax audits.
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Processed payroll, electronic deposits and employee pay adjustments.
Accounting Administrator
- Monitored daily banking transactions.
- Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
- Prepared purchase orders and expense reports.
- Prepared and filed sales and use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports and other miscellaneous filings.
- Prepared and maintained support documentation.
- Processed an average of [number] invoices per month for a large-scale organization.
- Reduced time and costs and increased efficiency by introducing new accounting procedures.
- Calculated figures such as discounts, percentage allocations and credits.
- Verified details of transactions, including funds received and total account balances.
- Coded the general ledger and processed vendor invoice payments.
- Revamped accounting quality system to prepare for important audits.
- Researched and resolved billing and invoice problems.
- Maintained accounts receivable documentation electronically and on paper.
- Processed bank reconciliations and financial reports to verify practice of proper due diligence.
- Handled cash and deposits using the proper accounting procedures and documentation.
- Increased efficiency and alleviated work loads by creating a new Excel financial recording system.
- Reconciled all bank and credit card accounts from [year] to [year].
- Processed journal entries, online transfers and payments.
- Analyzed cost control and provided timely financial information to support corporate goals.
- Researched and resolved collections and billing disputes with tact and efficiency.
Office Manager
- Led team of [number] professionals with [number] direct reports.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Verified and logged in deadlines for responding to daily inquiries.
- Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.
- Planned travel arrangements for [Number] executives and staff.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Designed electronic file systems and maintained electronic and paper files.
- Served as central point of contact for all outside vendors needing to gain access to the building.
- Wrote reports and correspondence from dictation and handwritten notes.
- Dispersed incoming mail to correct recipients throughout the office.
- Maintained an up-to-date department organizational chart.
Expected in Bachelor of Science: Psychology
Lone Star College - Houston, Texas
GPA:
Currently Attending
Expected in :
University of Texas in San Antonio - San Antonio, Texas
GPA:
Expected in :
San Antonio College - San Antonio, Texas
GPA:
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