Office Customer Support Manager Resume Example Company Name

OFFICE CUSTOMER SUPPORT MANAGER

Professional Summary

I am a highly motivated individual who enjoys working in a fast paced, and friendly environment. I have excellent written and oral communication skills, with a high background in customer service, patient care, companionship, cash handling, hospitality, professional cleanliness, and organizational skills. My number one goal is their satisfaction!

Skills

Excellent multi-tasking ability
Sorting and labeling
Organizational skills
Data entry
Scheduling
Clear oral/written communication
Cleaning techniques
Detail-oriented
Reporting and documentation

Multidisciplinary team collaboration
Patient consultation
Sanitation
Ensured compliance with all sanitation, ServSafe and safety requirements.
Food assembly
Cash handling
Product upselling
Payment collection
Point-of-sale system operation

Work History

Office Customer Support Manager, 07/2017 to Current
Company Name – City, State

Handled all incoming business and client requests for information.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Supervised and managed support specialist to ensure consistency and timely data entry of patient documentation
Completed bi-weekly payroll for 15 employees.
Assisted customers in various types of situations including tech support, troubleshooting, bill pay, setting up services, and any needed information.

Housekeeping Aide, 05/2016 to 06/2017
Company Name – City, State

Disposed of trash and recyclables each day to avoid waste buildup.
Examined 68 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
Restocked room supplies such as facial tissues for personal touch with every job.
Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and accidents.
Offered deep cleaning expertise to clients in need of extra support.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Established and maintained clean and comfortable environments by vacuuming, cleaning windows and dusting.
Removed bed sheets and towels from rooms prior to washing to restore all linens to pristine condition.
Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
Completed laundry services with special attention to requirements of different items, including hand washing and dry cleaning.

Cashier/Fry Cook, 08/2015 to 03/2016
Company Name – City, State

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Wiped counters, and sanitized equipment to maintain clean food prep and dining areas.
Operated as full-service food provider in establishment by taking orders, preparing meals and collecting payments.
Took food orders from patients and families, and explained offerings.
Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Processed payments and counted change to complete transactions.
Filled and mixed soft drinks, water and smoothie beverages.
Checked completed orders for accuracy and bagged meals for easy carrying.
Completed thorough washing and sanitizing of all dishes, glassware and silverware after each use.
Promoted customer loyalty by efficiently handling food and service complaints.

In Home Caregiver, 01/2012 to 06/2015
Company Name – City, State

Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Administered medications to patients and remained vigilant for negative side effects.
Promoted development of healthy lifestyle to meet health and wellness objectives.
Ensured safety and well-being of each patient in alignment with care plan.
Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Supported patients with limited physical skills to help with dressing, grooming and feeding needs.
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Kept close eye on behavior and emotional responses of clients, to address concerns and protect each person from any harm.

Education

GED: 2018
NPCC Adult Education Center - City

Interests

Caregiving
ECG Technician
Working with Animals
Cleaning
Working with Children

Resume Overview

School Attended

NPCC Adult Education Center

Job Titles Held:

Office Customer Support Manager
Housekeeping Aide
Cashier/Fry Cook
In Home Caregiver

Degrees

GED : 2018

Office Customer Support Manager Resume Example

Resume Score: 80%

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