Hardworking [Job Title] bringing [Number] years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate [Type] systems. Effective at operating within [Type] regulations and [Type] department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Pragmatic Insurance Verification Specialist touting [Number] years of expertise in benefits explanation and coverage tracking. A team player with a vast knowledge of medical terms and the ability to work with all types of personalities effectively. Offering dynamic organizational skills and attention to detail.
I took classes in 2016 and tested to earn my insurance license in Property & Casualty.
I have been involved in Albert Lea and Freeborn County with the original group Save Our Hospital, then Save Our Healthcare, and now finally the Albert Lea Healthcare Coalition. This community effort to restore our local healthcare began in June 2017. I have been on the Steering Committee and in charge of Internal Communications with our group, including emails and Facebook posts.
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