Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hardworking House Supervisor with 17 years of medical experience. Provided strong leadership and high-quality nursing care for Acute Care patients in recovery from Stroke, Traumatic Brain Injuries, MVA's, Parkinson's, DM, Cardiac, MS, pneumonia's and or discharged from ICU.

Demonstrates success in building positive relationships with people of varied backgrounds. Registered Nurse with over 5 years of successful experience in rehabilitation and emergency medicine. Strengths in culture and diversity backed by training in multi disciplinary areas of nursing.

  • Supervision
  • MS Office
  • EMR / EHR
  • Medical Records Management
  • Team management
  • Relationship development
  • Problem resolution
  • Training and mentoring
  • Process improvement
  • Emergency Response
  • Medication understanding
  • Direct Patient Care
  • Chronic disease management
  • Dementia and Alzheimer's knowledge
  • Tube feedings and medications familiarity
Work History
03/2014 to 09/2020 Nursing House Supervisor Providence Health & Services | Richland, WA,
  • Maintained best-in-class standards for individualized care in 50-bed hospital.
  • Collaborated with physicians regarding patient conditions, updates and necessary care changes.
  • Provided emergency care for patients suffering from seizures, stroke and necrological episodes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
  • Liaised between multiple business divisions to improve communications.
  • Reviewed applications and resumes to support hiring activities.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Retained 100% protocol on management tools and procedural accuracy.
  • Reduced process lags by accurately managing confidential records for staff members.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Worked with managers to achieve compliance with organizational policies, providing information and recommending necessary changes.
  • Provided resolution to complex and confidential issues by proactive involvement.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Accurately prepared every two weeks payroll and tracking data using Smartsquare staffing system.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
10/2005 to 06/2011 ER Nurse Catholic Health Initiative | Missouri Valley, IA,
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided emergency care for patients suffering from oil field accidents to severed limbs.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Organized and managed care of patients undergoing various therapies and procedures, including emergency surgery and conscious sedation procedures.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Directed nursing activities for 6 bed emergency departments at 40 bed hospital, providing guidance to nurses to deliver outstanding care and optimal patient satisfaction.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically injured patients.
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care from 3 - 20 patients daily.
02/2004 to 09/2005 Nurse Technician Cleveland Clinic | Middlefield, OH,
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
Expected in 05/2022 RN-BSN To MSN (Advanced Program) | Nurse Practioner Walden University, Columbus, MD, GPA:
  • Continuing education in Acute Care Gerontology
Expected in 09/2013 Associate of Science | Nursing Platt College, Oklahoma City, OK GPA:
  • Majored in Nursing Science
Expected in 2005 LPN | Nursing Canadian Valley Technology Center, El Reno, OK, GPA:
  • Registered Nurse
  • MSL Registered Nurse
  • Texas Jurisprudence Certification
  • Acute Care Interventions of Brain Injuries - Neuroscience Critical Care and Rehabilitation Certification
  • AHA BLS Certified
  • AHA ACLS certification on 10/5-6/20

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School Attended

  • Walden University
  • Platt College
  • Canadian Valley Technology Center

Job Titles Held:

  • Nursing House Supervisor
  • ER Nurse
  • Nurse Technician


  • RN-BSN To MSN (Advanced Program)
  • Associate of Science
  • LPN

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