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Nurse Manager Resume Example

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RG
NURSE MANAGER
Professional Summary

Registered Nurse with over 7 years of experience managing and delivering high-quality care to patients in behavior health care units. Proven leader with the ability to keep 3 units with 5 shifts of staff running at peak efficiency, quality and performance. Looking for a challenging new role with a progressive company.

Skills
  • Nurse Management
  • Nurse Leadership
  • Staff leadership
  • Utilization Management
  • Recruiting and Training
  • Scheduling
  • Patient and family advocacy
  • Strong clinical judgment
  • Direct patient care
  • Medication Administration
Work History
11/2016 to 10/2018Nurse ManagerCheshire Medical Center | Walpole , NH
  • Managed approximately 30 nurses and 20 mental health associates on 3 psychiatric units including acute adult, geriatric, residential teens
  • Supervised, directed and motivated high-quality performance from nursing staff, as well as, interviewed RN's, LPN's and MHA'S for open positions
  • Reviewed department performance and adjusted coverage to compensate for changing conditions
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise
  • Established and continuously optimized unit schedules and individual work assignments
  • Conducted 90 day evaluations, annual evaluations and implemented process improvement plans when required
  • Oversaw and managed clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
  • Audited charts and reviewed clinical documents to verify accuracy
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies
  • Managed medication dispensing and control
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management
06/2013 to 11/2016Nursing SupervisorBeth Israel Lahey Health | Lynnfield , MA
  • Supervised staff of registered nurses, licensed practical nurses and mental health associates across all 5 shifts
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient for current shift and oncoming shift
  • Directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction and facility maintenance
  • Provided direct nursing care to patients when personnel was short-staffed
  • Collaborate with admissions department to evaluate potential patients to be admitted based on capability and capacity
  • Investigated and reported all incidents per hospital policies
  • Answered questions and addressed concerns from employees and administration via email, phone and in person
02/2012 to 06/2013Charge NurseKaweah Health Care District | Tulare , CA
  • Achieved successful unit leadership in 5 different acute care units across all 5 shifts while working 40 plus hours per week as pool nurse
  • Coordinated, delegated tasks and managed nurses and ancillary staff members while providing quality nursing care to patients
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
  • Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives
  • Preceptor to new nurses on hospital policies and procedures, patient care protocols, including medication administration, patient interventions and individualized care plans to optimize performance and safety
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care
  • Ensured quality patient care and maintenance of rooms in alignment with safety, health and organizational regulations
  • Managed multiple patient admissions and discharges each shift on top of patient load
  • Documented all information in patients' paper chart, while working with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions to facilitate continuity of care
  • Directed patient care activities and conducted daily nursing groups
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies while maintaining dignity of pat
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
06/2011 to 02/2012Registered NurseCargill, Inc. | Rochester , NY
  • Delivered outstanding care to patients with various psychiatric and minor medical diagnoses. As a new graduate, worked 40 plus hours as a pool RN across 5 units and 5 shifts treating various populations
  • Managed care from admission to discharge, including assessments, treatment plans, health education, medications, discharge support to provide comprehensive care to patients daily
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
  • Documented in paper chart patient information obtained from interviews concerning symptoms, medications and prior treatment
  • Collaborated with physicians to quickly assess and deliver appropriate treatment while managing rapidly changing conditions with patients and milieu
  • Performed ongoing assessments to evaluate mental health and medical needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
  • Collaborated with interdisciplinary team to meet personal, physical, psychological and cognitive needs of patient
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
Education
12/2010Associate of Science | NursingUniversity of Arkansas At Little Rock, City, State
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Resume Overview

School Attended

  • University of Arkansas At Little Rock

Job Titles Held:

  • Nurse Manager
  • Nursing Supervisor
  • Charge Nurse
  • Registered Nurse

Degrees

  • 12/2010 Associate of Science | Nursing

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