Nurse Manager Resume Example
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NURSE MANAGER
Professional Summary
Registered Nurse with over 7 years of experience managing and delivering high-quality care to patients in behavior health care units. Proven leader with the ability to keep 3 units with 5 shifts of staff running at peak efficiency, quality and performance. Looking for a challenging new role with a progressive company.
Skills
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Work History
11/2016 to 10/2018Nurse ManagerCheshire Medical Center | Walpole , NH
- Managed approximately 30 nurses and 20 mental health associates on 3 psychiatric units including acute adult, geriatric, residential teens
- Supervised, directed and motivated high-quality performance from nursing staff, as well as, interviewed RN's, LPN's and MHA'S for open positions
- Reviewed department performance and adjusted coverage to compensate for changing conditions
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise
- Established and continuously optimized unit schedules and individual work assignments
- Conducted 90 day evaluations, annual evaluations and implemented process improvement plans when required
- Oversaw and managed clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Audited charts and reviewed clinical documents to verify accuracy
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies
- Managed medication dispensing and control
- Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management
06/2013 to 11/2016Nursing SupervisorBeth Israel Lahey Health | Lynnfield , MA
- Supervised staff of registered nurses, licensed practical nurses and mental health associates across all 5 shifts
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient for current shift and oncoming shift
- Directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction and facility maintenance
- Provided direct nursing care to patients when personnel was short-staffed
- Collaborate with admissions department to evaluate potential patients to be admitted based on capability and capacity
- Investigated and reported all incidents per hospital policies
- Answered questions and addressed concerns from employees and administration via email, phone and in person
02/2012 to 06/2013Charge NurseKaweah Health Care District | Tulare , CA
- Achieved successful unit leadership in 5 different acute care units across all 5 shifts while working 40 plus hours per week as pool nurse
- Coordinated, delegated tasks and managed nurses and ancillary staff members while providing quality nursing care to patients
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
- Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives
- Preceptor to new nurses on hospital policies and procedures, patient care protocols, including medication administration, patient interventions and individualized care plans to optimize performance and safety
- Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care
- Ensured quality patient care and maintenance of rooms in alignment with safety, health and organizational regulations
- Managed multiple patient admissions and discharges each shift on top of patient load
- Documented all information in patients' paper chart, while working with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions to facilitate continuity of care
- Directed patient care activities and conducted daily nursing groups
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies while maintaining dignity of pat
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
06/2011 to 02/2012Registered NurseCargill, Inc. | Rochester , NY
- Delivered outstanding care to patients with various psychiatric and minor medical diagnoses. As a new graduate, worked 40 plus hours as a pool RN across 5 units and 5 shifts treating various populations
- Managed care from admission to discharge, including assessments, treatment plans, health education, medications, discharge support to provide comprehensive care to patients daily
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Documented in paper chart patient information obtained from interviews concerning symptoms, medications and prior treatment
- Collaborated with physicians to quickly assess and deliver appropriate treatment while managing rapidly changing conditions with patients and milieu
- Performed ongoing assessments to evaluate mental health and medical needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
- Collaborated with interdisciplinary team to meet personal, physical, psychological and cognitive needs of patient
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
Education
12/2010Associate of Science | NursingUniversity of Arkansas At Little Rock, City, State
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Resume Overview
School Attended
- University of Arkansas At Little Rock
Job Titles Held:
- Nurse Manager
- Nursing Supervisor
- Charge Nurse
- Registered Nurse
Degrees
- 12/2010 Associate of Science | Nursing
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