Exceptional results-driven customer service professional offering 15 years experience of strong leadership in developing diverse, dynamic, high-performing teams obsessed with creating "wow" moments to promote raving fans of each and every customer. Highly skilled in Lean Six Sigma for continuous process improvements, data analysis, and meticulous at juggling multiple large-scale projects.
East Bay Trail Patrol/Search & Rescue at East Bay Regional Park District
Castro Valley, CA
Assisting District professionals in preserving the safety of park visitors and regional trail users by educating park visitors or regional trail users about District resources, facilities, and programs regarding safe and courteous use of District trails and other resources Participating in the District's Search and Rescue (SAR) unit, whose responsibilities include searching for missing persons, assisting in the rescue of injured persons, and preserving the integrity of accident or crime evidence. Observing and reporting damage to park resources or facilities potentially unsafe conditions incidents involving park visitors or regional trail users and violations of District rules and regulations Fostering positive relationships among various park and trail user groups reporting police, fire, or medical emergencies and supporting professional response units Assisting District professionals in preserving the safety of the District's plant, animal, geological, historical, and archaeological resources Assisting with special District public events, including traffic control, parking, and education
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