Growth-focused sales professional with a proven ability to increase client loyalty and satisfaction, as well as
organizational profitability thanks to solid customer service.
-- SKILLS --
Business Development : International Trade · Account Development & Growth · Contract Negotiations
Consultative & Solution Selling · Business 2 Business · Lead Generation · Product Development·
Market Segmentation · Commercial Procurement Marketing Strategy · Consumer Behavior · Relationship Building
Client Satisfaction & Retention · Market Research · Cold Call · Commercial Procurement · Market Strategy
Management : Credit Solutions · Forecast & Planning · Group Leadership · Report Creation · Problem Solving·
Cost Control · Corporate Evaluation · Business Situation Analysis
Windows, Word, Excel, PowerPoint, Oracle, SQL, Visual Basic,
Web Design, ERP Systems, Chempax, Adobe Acrobat, Project Management
02/2016 to Current
North America Business Development ManagerSYH,LTD － Creek, GA
DOT Truck LED lighting business Help SYH, a complete startup company in Truck DOT signal light industry, achieve the new business development.
Developing 4 new key accounts without existing customer base in 6 months
Develop the pricing strategy with market information
Consulting approach to lead market into company strategy
Utilizing Product Life Cycle to adjust market strategy
Helping customers switch their market position with industrial information
Identifying Market Trend by studying competitors product and customer demand.
03/2014 to 03/2016
International Account Manager & Credit ManagerMayzo, Inc Chemical Additive Wholesale & Distribution － Suwanee Taipei, Taiwan, GA
Prospected and secured international clients, recommending credit lines based on deep understanding of company
financials and market information.
Manage over 60 international accounts, 3M Canada, HB Fuller Columbia, Du Pont Teijin UK etc
Gained expertise in import and export procedures and guidelines.
Effectively communicate and deliver quick turnaround on customer questions and solutions.
Reduced warehouse shipping cost and resolving incorrect inventory data.
Created reports and MS Excel spreadsheets to update managers on workload, results & forecast.
Ensured appropriate pricing for international customers while delivering business profits.
Communicated and negotiated with Chinese suppliers
Analyzed the business credit and ensured company avoiding bad debt
Consulting and Managing company internal IT structure
Chairman Ben Milazzo, firstname.lastname@example.org, CEO, John Kenny, email@example.com, International
Business Director, Lin Wang, firstname.lastname@example.org, New Business Development Director Keith Bernard,
email@example.com would like to be my reference
Clemens (Consumer Goods Whole Sale and Distribution, Building Material, Metal Working Lubricant.
09/2011 to 12/2013
Introduced new business, generating significant amount of revenue by effectively negotiating and maintaining key
Supported sales director in international sales activities.
Maintain 150 domestic cross-industrial accounts & maintain profit above 10%
Manage relationship between distributors and retailers
Develop average 10 accounts in new market each 3 months
Developed and shared detailed sale forecasts to implement appropriate monthly sales goals.
Developed excellent customer relationship skills in highly challenging multicultural environment
; Gained ability to adapt to different communication styles.
Established long-term relationships with clients by providing current and accurate market data.
Fostered solid working relationships with suppliers to ensure competitive negotiations.
Trained new sales professionals in full sales cycle and client relations.
Provide strategic advice for upper management
Business Owner Sandy Kao, firstname.lastname@example.org would like to be my reference
Additional experience includes Translator for R.O.C.
Military Police; Sales Representative for First Choice Food.
Education and Training
Master of Business AdministrationOKLAHOMA CITY UNIVERSITY － Oklahoma City, OK
Bachelor of Science: FinanceOKLAHOMA CITY UNIVERSITY － Oklahoma City, OKFinance
Bachelor of Science: Information TechnologyOKLAHOMA CITY UNIVERSITY － Oklahoma City, OKInformation Technology