NOC Engineer Resume Example
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NOC ENGINEER
Summary
Experience with a wide range of software, IT infrastructure technologies, and advanced troubleshooting techniques. Maintains a proven track record of delivering on tasks accurately, efficiently, and on time.
Highlights
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Accomplishments
Automated Windows Server OS deployment saving thousands of man hours of work.
Experience
NOC EngineerSep 2013 to Mar 2016
Shutterfly, Inc. － Fort Mill , SC
Shutterfly, Inc. － Fort Mill , SC
- Monitored global enterprise network for an industry leading oil well services provider.
- Performed routine and emergency maintenance as required on critical systems.
- Worked as a member of a 24/7/365 NOC team to maintain 99.999% uptime in the datacenter.
- Deployed physical and virtual servers for enterprise business units.
- Installed Windows Server 2008, Windows Server 2012 R2, Red Hat Enterprise Linux, and Oracle Enterprise Linux Operating Systems.
- Monitored Windows based systems using Microsoft System Center Operations Manager and HP Systems Insight Manager.
- Used BMC Remedy Action Request System to resolve customer trouble tickets.
Systems AdministratorMay 2005 to Sep 2013
Metrostar Systems － Bloomington , IN
Metrostar Systems － Bloomington , IN
- Provide IT support and troubleshooting to business employees.
- Implemented Microsoft Hyper-V increasing server availability and eliminating 99.9% of downtime over traditional server systems.
- Implemented IP telephone system reducing company expenses by more than 80% per year.
Network AdministratorFeb 2003 to May 2005
Belfor － Knoxville , TN
Belfor － Knoxville , TN
- Design, install, and support business computer network operations.
Education
Associates DegreePresentRio Salado College － City, State
Certificate of Completion, Networking: Design and Support, Rio Salado College Certificate of Completion, Computer Usage and ApplicationsRio Salado College
2005Estrella Mountain Community College － City, State
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Resume Overview
School Attended
- Rio Salado College
- Estrella Mountain Community College
Job Titles Held:
- NOC Engineer
- Systems Administrator
- Network Administrator
Degrees
- Associates Degree Present
Certificate of Completion, Networking: Design and Support, Rio Salado College Certificate of Completion, Computer Usage and Applications
2005
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