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Night Shift Manager Resume Example

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NIGHT SHIFT MANAGER
Professional Summary

Ready to offer exceptional leadership and planning abilities to take on new role in any setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Food, Merchandising, and logistics standards and market trends.

Work History
Lowe's Home Improvement - Night Shift ManagerAthens, AL11/2019 - Current
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Maintained current knowledge of shelf planogram and end cap plans to effectively merchandise products.
  • Supported promotional plans by updating signage with price changes.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Unloaded arriving product stock and moved to store display areas.
  • Moved and lifted heavy loads of merchandise using power equipment.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Trained, scheduled and evaluated 10-15 employees.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Verified effective and timely implementation of all operational goals by prioritizing tasks.
Walmart - Cashier, ECommerce Personal Shopper and ManagerMoulton, Muscle Shoals, AL10/2018 - 11/2019
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Responded to customer issues and resolved complaints by leveraging expert online grocery knowledge.
  • Completed up to 500 sales and shipments every week.
  • Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Texas Roadhouse - Waitress. Waitress Trainer, BartenderFlorence, AL12/2017 - 11/2018
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Managed food resources, memorized orders and coordinated service in restaurant.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
  • Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
Golden Corral - Waitress, Bakery and Salad Attendant, CashierFlorence, AL09/2016 - 12/2017
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Followed company cleaning and sanitation guidelines to comply with health department regulations.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
Skills
  • Team Leadership
  • Staff Management
  • Employee Training
  • Employee Engagement
  • Store Operations
  • Sales
  • Scheduling
  • Cash Handling
  • Guest Services
Education
05/2014East Lawrence High SchoolTrinity, AL
University of North AlabamaFlorence, ALBachelor of Science: Chemistry
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Resume Overview

Companies Worked For:

  • Lowe's Home Improvement
  • Walmart
  • Texas Roadhouse
  • Golden Corral

School Attended

  • East Lawrence High School
  • University of North Alabama

Job Titles Held:

  • Night Shift Manager
  • Cashier, ECommerce Personal Shopper and Manager
  • Waitress. Waitress Trainer, Bartender
  • Waitress, Bakery and Salad Attendant, Cashier

Degrees

  • Bachelor of Science : Chemistry

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