A social hardworking butterfly that brings passion, desire, and hard work to the table at any workplace while executing my job responsibilities to the highest level possible while staying positive and having a great attitude!
Skills
Editing skills
Photoshop knowledge
Digital media expert
Sales team development
Cross-functional team management
Supervision and training
Sales expertise
Networking abilities
Customer retention
Profit and loss accountability
Top talent recruiting, hiring and retention
Troubleshooting expertise
Staff training
Leadership and team building
Budgeting and P&L
Excellent communication skills
Energetic
Social media savvy
Community involvement
Upsell opportunities
Acquiring new customers
Customer Service
Excellent negotiating tactics
Payment collecting
Goal-oriented
Employee mentoring
Sales Driven (commission based work)
Experience
09/2016 to Current
News EditorSinclair Broadcast Group, Inc. – Bakersfield, CA,
Researched potential news or feature stories for timely and quality distribution to public.
Gathered information and video material required as well as created high-impact scripts for review and approval by editors.
Excelled within on-call journalism positions, blending experience and passion to ensure timely and comprehensive reporting.
Interviewed celebrity guests, including composing questions and performing in-depth research.
Asked questions and discovered facts during interviews.
Produced and edited daily news and entertainment reports.
Used social media outlets to connect directly with public.
Kept equipment operating at peak performance.
Completed error-free live, breaking and syndicated broadcasts.
Stayed on top of breaking news by monitoring available sources.
Toured with Ariana Grande and Mastercard on the Sweetner Tour all 2019 to provide a high level of exposure
03/2013 to Current
General ManagerRapha – Amsterdam, NY,
I hold myself accountable for setting the tone of the store. I bring passion, desire, and hard work to the table everyday while executing my job responsibilities to the highest possible point while delivering exceptional client experiences through hands-on leadership of associates and managers.
Guiding my teams with designed sales, renewal, and service strategies to improve revenue and retention. Taking care of accounts to make sure renewals are properly done to get are monthly percentage goal made by shaping customer habits about keeping in touch with the store about payments and services. Motivating my sales team day to day to stay aware and to stay in line of there monthly goals.
Staying organized which entails: Staying in line with company standards, keeping a Day-to-Day agenda on how to achieve the goals, Customer information processed and receive approval in a timely period, Making sure all service calls are handled in a nice and timely manner to assure that high level of customer service is being furthered, Inventory done once a week to ensure all merchandise accounted for, Keeping the showroom looking great, and making sure my drivers are executing a red carpet delivery and also executing company standards every time they go out onto the road
Making sure we get customers to ownership while keeping the team on the same page and holding ourselves and each other accountable for our daily goals we need to meet.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Built and maintained loyal, long-term customer relationships through effective account management.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
12/2010 to 02/2013
Brand Merchandising ManagerWalt Disney Co. – Kings Mountain, NC,
Making sure all clothing areas (Womens, Mens, Boys, Girls, Infants, Accessories, Hosiery, Lingerie, Shoes) are organized by returning all merchandise to its proper place and restocked displays making sure there straightened at all times. Teaching sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Performed Planograms, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
Unload Truck and put things in stock for easy replenish.
Inventory done every Monday Morning on all departments.
Helping customers and executing a high level of customer service when needed. Recommend merchandise to customers based on needs and preferences and also educating customers on product and service offerings.
Assessed purchasing needs and reviewed in-store sales and inventory levels.
Maintained records of inventory stock and shrinkage by conducting product audits every quarter.
Increased sales in Softlines by 15% through targeted merchandising plans and stocking of desirable inventory.
Placed prices and descriptive signage to enhance displays and promote items.
Monitored weekly, monthly and quarterly achievement goals.
Organized and prioritized projects.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
12/2008 to 12/2009
Sales ManagerForrester Research, Inc. – New York, NY,
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Maintained professional network of clients
Boosted team morale and overall sales volume by creating employee incentive sales contests.
Developed and implemented new sales strategies to update product lines.
Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Making the employee schedule.
Inventory done every Saturday.
Education and Training
Expected in 06/2015
Bachelor of Arts: Broadcast Reporting Point Park University - Pittsburgh, PA, GPA:
Expected in
: General Studies/Liberal Arts University of Pittsburgh - Pittsburgh, PA, GPA:
Expected in
: General Studies Community College of Allegheny County - Monroeville, PA, GPA:
Expected in 06/2010
High School Diploma: Washington High School - Washington, PA, GPA:
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