Self motivated and hard working with a positive attitude and a track record of results in sales and sales management
Consistently achieved 150% or more of my new car volume objective set by the manufacturer
Increased both sales volume and gross profit margin in my first month as New Car Sales Manager
Reestablished our store's Certified Used Vehicle program (TCUV), which had been abandoned for years before my arrival. Within the first month, our store ranked number 1 in percent of objective and remained in the top 3 each month thereafter
Consistently recognized as one of the company's top producers, receiving salesman of the month award multiple times. This production, coupled with my ability to learn and implement concepts extremely fast, led to my promotion to Internet Sales Manager and ultimately Used Car Manager within 16 months of starting in the car business, having no previous training or experience
01/2015 - 05/2015
Easley Mitsubishi － Easley, SCNew Car Sales ManagerResponsible for structuring, desking, submitting and approval of each vehicle sold, both new and used. Managed daily activity and production of all sales staff. Appraised all trade-ins and handled all used vehicle reconditioning from service to the front line. Maximized front and back-end gross, resulting in an average gross profit of nearly $2,000 per new vehicle sold
01/2013 - 10/2014
Toyota of Greer － Greer, SCUsed Car Sales ManagerResponsible for the appraisal, reconditioning, wholesaling and retailing of entire used car inventory on a 60-day turn. Thrived in a high-volume, fast paced environment, consistently increasing month-over-month sales. Worked closely with our service department in reestablishing our Manufacturer supported Certified Used Vehicle program (TCUV), resulting in our store reaching more than 120% of our Certified Objective numerous times. Built many positive, lasting business relationships with vendors, wholesalers and auctions throughout the Upstate. Ran credit, submitted and rehashed deals with banks, desked and closed deals, monitored 48-hour and CIT lists and tracked gross profitability of Used Car Department. (At over $1,600 front end PVR when I left)
10/2012 - 01/2013
Toyota of Greer － Greer, SCInternet Sales ManagerResponsible for sales forecasting and production of Internet Sales Department. Selected and trained internet sales staff, resulting in a large increase of vehicles sold. Implemented a new service to sales conversion program, producing the highest number of vehicle sales to service customers in company history. Oversaw communications between salespeople and prospects, negotiated and closed deals, and maintained Green CSI for the Internet Department.
08/2011 - 10/2012
Toyota of Greer － Greer, SCSales ConsultantQuickly learned and implemented the automotive sales process. Responsible for establishing and maintaining relationships with new and returning customers. Negotiated and closed deals, finalized paperwork and maintained Green CSI score.
01/2005 - 08/2011
Stuart Investment Properties － Greer, SCOwnerSuccessfully developed print and online advertising campaigns for rental property resulting in minimal vacancy rates. Managed multiple projects simultaneously from start to finish including identifying and screening potential tenants, meeting with applicants to give property tours and to draw up and negotiate contracts. Provided immediate solutions for current tenants requiring strong managerial, organizational, time management, sales and customer service skills.
12/2003 - 01/2005
Level One, Inc － Greenville, SCDirector of Quality AssuranceResponsible for creating a new Quality Assurance department, which included selecting and establishing a database-tracking system for the entire Marketing Department. As director, I was responsible for the direct and indirect supervision and training of nearly one hundred employees. Worked closely with our Professional Services Department providing customer service to our current clients, frequently interacting and building relationships with executives of national and international corporations.
Bob Jones University － Greenville, SC, USBachelor of Science: Marketing and Business ManagementCoursework in International Business, Sales, Finance and Accounting
Sales, Customer Service, Retail Sales, Marketing, Advertising, Contracts, Managerial, Negotiate Contracts, Solutions, Time Management, Business Management, Appraisal, Credit Analysis, Front End Profit, Back End Profit, Inventory, Internet Sales, CSI, Forecasting, Sales Forecasting, Sales Staff, Database Tracking, Quality Assurance, Training, Process Improvement, Sales Cycle, Budgeting, Closing, Inventory Control, New Hires, Quota Achievement, Relationship Development, Sales Management, Sales Training, Strategic Planning