Over 25 years of experience in network/system administration, security, design and deployment of enterprise software and business applications in a MS Windows based environment.
*Experience in the Oil & Gas, Manufacturing and Medical industries.
*Solid, reliable IT professional with superior communication, interpersonal and customer service skills in national and international environments.
*LinkedIn: http://www.linkedin.com/in/jClaire
Skills
Dell, IBM and Compaq Desktops, Laptops and Servers; Dell EqualLogic iSCSI storage, NAS, Cisco/HP switches, Cisco routers and VPN devices, Fortinet/ASA Firewalls, Avaya / Vonage Business IP Phone Systems.
Software: JD Edwards OneWorld, Windows Server 2003/2008R2/2012, MSSQL 2000/2005, VMWare ESX 5.5 / VSphere 5.5, Windows XP/7/8.1/10, MS Exchange Server 2007/2010/365, Office 2007/ 2010/ 365, Websense, Terminal Services, Citrix MetaFrame / XenApp 5.0, Barracuda Spam & Internet monitoring; IIS, WINS, DNS, DHCP, VPN, RAS, TCP/IP, IPX, and various standard industry software.
North Harris County College, Expected in ā ā: - GPA:CCNA course completed, but testing not done. CTREC, New Horizons - Various industry training classes CBT Online training - Windows 2008r2 /2012, VMWare Vsphere ESXi, Security. JDEdwards (Dallas Training Center) - JDEdwards OneWorld CNC Administrator training CISCO Training: Cisco CCNA (2010) Did not test Cisco CCNP Switch (2010) Did not test 2
supporting and maintaining a VMWare / Windows environment utilizing VMWare VSphere 4.0 / 5.5 ESXi with 2008r2 / 2012r2 servers in a facility that produces plant based pharmaceuticals.
Maintain and support the backup systems running MS Data Protection Manager and our Dell NX3200 power vault online backup.
Dell / HP Desktop / Laptop and HP / Ricoh printer and Vonage Business IP phone support for facility.
Maintain and support Exchange 365 (2016), Office 365, the network infrastructure (Dell Switches) Fortinet Firewall, Unifi Wireless and other network devices.
Experience in AD, DNS and DHCP.
Training in FDA CFR 21 Part 11 to bring and keep our facility in compliance with these Federal regulations.
Cartamundi USA - Systems Administrator City, STATE, 07/2014 - 06/2016
System Administrator supporting and maintaining a VMWare / Windows environment utilizing VMWare VSphere 5.5 ESXi with Windows 2003 / 2008r2 / 2012 servers in a large commercial printing facility.
Maintain and support Dell EqualLogic Arrays as iSCSI targets for VM's and offsite replication.
Maintain and support the backup systems running Backup Exec 12, MS Data Protection Manager and our EqualLogic storage replication.
Desktop, laptop and printer support for our office in Dallas.
In addition work with our office in Turnout, Belgium to resolve issues that affect our facility.
Maintain and support Exchange 2010, the network infrastructure (Cisco switches, Sonic Wall firewall, Barracuda and other network devices).
In addition setup and maintain AD, DNS and DHCP.
ErgoGenesis LLC - Network & Systems Administrator / Sr. Technical Support City, STATE, 11/2009 - 07/2014
Sole IT person supporting and maintaining a Windows 2003/2008R2 network with 150+ users in a manufacturing environment.
Maintain and support all network infrastructures at this facility which includes HP / Cisco switches, Cisco routers / firewall and wired / wireless systems from server to desktop.
Setup and maintain Active Directory, DHCP, DNS, and our Symantec Backup Exec 2012 recovery system.
Maintain VISUAL manufacturing and Oracle software systems for complete control of factory floor.
Ameri-Systems Company - Senior Technical Support / IT Manager City, STATE, 01/2008 - 11/2009
Senior Technical Support / IT manager with responsibility for implementing IT infrastructure at this startup company.
Responsibilities included installation, setup and maintenance for all IT systems, infrastructure and IT personnel at this facility.
Technical environment included VMware ESX 3.5 using fiber channel for 2 terabyte SAN system running 8 virtual machines, Windows Server 2008 with Active Directory, DHCP, DNS and file / print servers.
Installed setup and maintained MS Exchange Server 2007 using Outlook Client 2007.
Backup system / DR using Symantec Backup Exec with automated ADIC 24 tape robotic system.
Implemented small Citrix XenApp 5.0 farm for access to emission/pump control systems using WYSE terminals in plant.
Maintained all network infrastructure of Cisco routers, Cisco switches, Cisco 3000 VPN and Watch guard firewall for a 24/7 industrial environment.
Desktop support on Dell systems utilizing MS Office Professional 2007, Outlook 2007 with various other commercial and proprietary software.
Intercontinental Terminals Company - Senior Network Administrator /Senior Technical Support City, STATE, 08/1998 - 12/2007
Implemented, maintained and upgraded JDEdwards One World XE in a 24/7environment including Enterprise, Deployment and Citrix servers on a Windows 2000 / 2003 environment.
Setup and maintained a 9 server Citrix farm running Citrix MetaFrame for access to our JDEdwards ERP system with 150+ users.
Performed CNC, system and security administration in JD Edwards OneWorld XE including package builds, deployments, OCM's, menu configuration, user rights assignment and license compliance.
Coordinated and installed ESUs, Updates, Tools Releases and Service Packs.
Maintained all SQL Server 2005 installations including backup and recovery routines and maintenance schedules.
Installed, setup and maintained MS Exchange server from initial 5.5 to Exchange 2003 with upgrade to Exchange 2007 planned.
Lead IT member for new implementation of facility security system including video surveillance and access control.
Assisted in network setup and optimization, server scaling and installation and software configuration.
Installed and maintained Microsoft Exchange Server 2000/2003/2005, Windows 2000/2003 Servers, and Citrix servers utilizing HP standalone servers / Dell Blade and stand alone servers with ISCSI NAS.
Desktop support on HP and Dell systems utilizing Microsoft Office 2003/2007, Outlook 2003, Citrix clients and various other commercial and proprietary software.
Designed, installed and maintained network infrastructure including Active Directory, DHCP, DNS, virus scan, system updates, Barracuda spam filtering, Cisco routers, Cisco/3Com switches, Cisco 3000 VPN and Cisco Pix firewalls for a 24/7 environment.
Member of Sarbanes Oxley implementation team.
Member of disaster recovery planning and procedures team.
Camco, International - Infrastructure / Technical Support Manager/World City, STATE, 03/1993 - 08/1998
Implemented and managed 24/7 helpdesk for Camco worldwide with a staff of 12.
Responsible for hiring, training and maintaining proper staffing in our facility in Houston, Texas, as well as our helpdesk facility in Belfast, North Ireland.
Managed network implementation projects and outsourced staffing resources as required.
Designed, installed and maintained LAN, WAN and servers for our offices at various sites throughout the world.
Onsite installation and repair of infrastructure provided by Camco technicians anywhere in the world.
Installed and maintained Novell Netware, Microsoft NT and 2000 Server and Microsoft Windows 95 NT, ME and 2000 workstations.
Installed, configured and maintained Microsoft Exchange Server, Citrix and various proprietary applications.
Skills
Avaya, CISCO, Citrix, CNC, DNS, Firewalls, Firewall, JD Edwards, JDEdwards, maintenance schedules, Microsoft Exchange Server, MS Exchange Server, NAS, Oracle, Phone Systems, robotic, Sarbanes Oxley, scaling, MSSQL, SQL Server, Symantec, System Administrator, Desktop support, Technical Support, VPN, WAN, Windows Server
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School Attended
Trinity College
North Harris County College
Job Titles Held:
Network Systems Administrator
*System Administrator
Systems Administrator
Network & Systems Administrator / Sr. Technical Support
Senior Technical Support / IT Manager
Senior Network Administrator /Senior Technical Support
