As the Regional Communications support in Central Pennsylvania I performed Moves, Adds, Changes on Cisco CUCM, Avaya CS1000 PBX, Genband CS2100, CallPilot Voice Mail. Migrated legacy Avaya CS1000 service to centralized VOIP service. Maintain equipment and circuit database. Report carrier outages to responsible vendors and troubleshoot to resolve issue.
Field Service Tech On assignment with Cavalier Complex Business Solutions in and around the Washington/Baltimore metro area. Installing, testing and provisioning T-1 channel banks for domestic and international clients. Acceptance testing for PRI, Fractional PRI, Point to Point, Frame Relay and T-1 Internet Access circuits. Installation of complex remote testing equipment in Central Switching Offices throughout Maryland and Virginia.
On assignment with Covad communications. Residential/Commercial xDSL installations. Configuration of DSL/T1 routers i.e. Cisco, EFI, Netopia. Resolve outages at end users premise by working with Network Operation Centers and troubleshooting circuits with remote testing facilities. Ensure weekly inventory.
Installation of structured cable in new commercial facilities. Lead Tech for Wireless Network installation for multiple Home Depot sites throughout the US. Completed project by returning to all installations for CAT5e certification using the Fluke DSP4300. Supervised 30+ employees on Homeland Security projects and processed daily reports concerning installation progress. Installed DWDM equipment, DC power, fiber optic and telemetry cable installation in the Central Office Environment.
Certificate NT 4.0 Core Technologies, Network Essentials, Office 97, A+ Certification.
Associates, Digital Electronics and Computer Science.
Meridian Option 11-81C Familiarization and Installation X11 Database Administration
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