Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Profile
Network Engineer Driven professional with extensive experience in the design, installation, and administration of military and commercial enterprise networks. Skilled in the configuration and management of a wide-range of network and security equipment. Expert at the anticipation and mitigation of potential failures, with proficiencies in troubleshooting, root cause analysis and fault isolation of LAN/WAN systems. Possesses excellent analytical skills that enable effective communication with management, third party vendors, technical staff and end users. Security Clearance: Active TS/SCI w/ CI Poly.
  • Routers and Switches: Cisco switches (2960, 3750, 4500)
  • Cisco routers (1800, 1900, 2900, 3800, 3900, 7500)
  • Juniper switches (EX3300, EX4200)
  • Encryption Devices:
  • KG-175 (A, D, and G)
  • KIV-7 (HS, HSB, M) SafeNet KG-340
  • Raytheon ViaSat KG-250
  • Operating Systems:
  • Windows XP, Vista, 7, 8.1, Linux, Cisco IOS, and FreeBSD
  • Software:
  • MS Visio, MS Power Point, MS Word, MS Excel, MS Access
Relevant Experience
01/2012 to Present Network Operations Technician Cumulus Media | Tucson, AZ,
  • Provides engineering and operations to 141 customer partner sites ensuring reliable command, control and telemetry systems throughout the National Capitol Region.
  • Prioritizes enterprise test and maintenance activities to include, CONOPs, implementation schedules, troubleshooting and recovery of network, server, and voice architecture.
  • Establishes and maintains rapport with various government and commercial stakeholders on a daily basis.
  • Translates customer requirements into engineering plans by conducting site surveys, and ensuring all development, test, and evaluation meets system installation guidelines for deployment and operation.
  • Delivers Tier 2 support for 1.2K circuits for a multi-billion-dollar network.
  • Incorporates components from multiple vendors to develop and construct complex multi-layer LAN/WAN architecture changes.
  • Directed and coordinated activities at 17 sites for the upgrade of the enterprise out-of-band management network.
  • Revitalized configuration management program to annually update client contacts, engineering plans, network topologies, and site drawings for over 100 locations.
01/2010 to 01/2011 Systems Control Technician 3M Companies | , , Qatar
  • Supported satellite and terrestrial communication operations that provided a communications medium to over 1.5K users in a remote location.
  • Managed the cryptographic account for the Air Force and NATO partners to include 35 accounts for over 200 devices.
  • Installed, troubleshot and maintained networking equipment supporting over 36 real-time video feeds from unmanned drones.
  • Oversaw infrastructure upgrades and recapitalization efforts, to include IOS/CatOS image upgrades, configuration changes, and equipment implementation.
  • Designed the network architecture that was then utilized by the Pakistani and NATO mission partners.
01/2008 to 01/2012 C4 Deployable Systems Technician United States Air Force | City, STATE,
  • Assembled and programmed rapid deployment mobile satellite communications and network equipment valued at over six million dollars.
  • Travelled to Central and South America provide on-site operations and engineering support to mission personnel involved in exercises, counterdrug or presidential assignments.
  • Provided long-haul, reach back communication for mission partners to analyze real-time imagery for rapid response.
  • Alternated duties as a network administrator utilizing DHCP, Active Directory, VoIP and Call Manager in a deployed environment.
  • Supplied mentoring and instruction for 15 personnel in the installation process of fiber optic cabling.
  • Designed and configured the baseline network architecture and topology that was utilized during missions.
  • Performed both routine and non-routine installation and/or maintenance tests, repairs, monitoring and troubleshooting network equipment issues.
Expected in B.S | Information Systems Security American Military University, , GPA:
Information Systems Security
Expected in A.A.S | Electronic Systems Technology Community College of the Air Force, , GPA:
Electronic Systems Technology
Expected in Cisco Certified Network Associate CCNA Brocade Certified Network Engineer BCNE Juniper Networks Certified Associate JNCIA CompTIA Security + | , , GPA:
Active Directory, Air Force, BGP, cabling, CCNA, Cisco Certified Network Associate, Cisco IOS, Cisco routers, configuration management, Encryption, client, DHCP, DNS, EIGRP, engineering support, FreeBSD, government, image, instruction, LAN, Linux, mentoring, MS Access, MS Excel, MS Power Point, 2K, Windows XP, MS Word, enterprise, network administrator, network architecture, Network Engineer, network, Networking, Networks, Operating Systems, OSPF, personnel, Protocols, rapport, real-time, repairs, Routers, SSH, surveys, Switches, Cisco switches, telemetry, troubleshooting, upgrades, upgrade, video, Visio, Vista, VoIP, WAN

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School Attended

  • American Military University
  • Community College of the Air Force

Job Titles Held:

  • Network Operations Technician
  • Systems Control Technician
  • C4 Deployable Systems Technician


  • B.S
  • A.A.S
  • Cisco Certified Network Associate CCNA Brocade Certified Network Engineer BCNE Juniper Networks Certified Associate JNCIA CompTIA Security +

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