Network Administrator excelling in all the aspects of IT support, with an emphasis on Iseries administration and security, with a extensive background in Windows networking and cloud integration. Team player offering advanced technical knowledge with a can-do attitude and over 25 years of industry experience.
Network/IT/Iseries/Security AdministratorNORTHSTAR LOCATION SERVICES – CHEEKTOWAGA, NEW YORK
Facilitated the move of the organization form a 50-seat to over 500-seat, mult-site Call Center. Each site meet Client SLA's/PCI/Security requirements.
Expert knowledge of Iseries, including PTF and capacity planning, Windows server, Windows 7,8,10, Backup and Recovery, Security badge access systems, Switches, Vendor/customer support calls, Networking, Printers, TCP/IP.
Implemented a robust, Windows Active directory environment built with PCI, business continuity and disaster recovery. Complete redundant backup solutions for all mission critical servers - Windows, IBM, Email.
Researched/Implemented cloud based solution for Email, Archiving, Anti-virus, Patch management and monitoring with dashboards for executive review.
Made use of current technology - VMware, Windows 2008, Windows 7/8/10, SonicWALL, Replay4 Rapid Recovery), Barracuda VPN, HP Thin clients, Iseries, Symantec Backup Exec, Cisco Routers.
Redesigned entire network to include numerous DMZ, Vlans intended for PCI compliancy, Updated server/Client Hardware and Software.
Researched/implemented security access card system(Brivo) with multi-site connectivity.
Implemented security DVR systems for client/internal requirements.
Maintained/implemented Windows server environment consisting of 15 servers utilizing a mix of technology - VMware, Appasure/Replay snapshot backups, Symantec Backup Exec, Windows 2008, Microsoft Exchange, WSUS, Active Directory, Splunk Logging.
Implemented online cloud services to provide Email, Email Arching, Email to Mobile Devices, Anit-virus, Patching/Monitoring devices.
PBX and Voicemail administration, adds, changes. Analog/Digital Telephony, 3rd party vendor support calls and relations.
Implemented HP Thin clients as a robust, secure platform for agents. Refreshed 500 seat office with new thin client 4 times.
Keep up-to-date on new developments in computer and network vulnerabilities, encryption.
11/2002 to 07/2005
Operations ManagerSENECA NIAGARA CASINO – NIAGARA FALLS, NEW YORK
Maintain all aspects of AS400 operations - Casino production environment, Infinium environment, Disaster recovery environment - MIMIX.
Ensure day-to-day processes are completed.
Develop and train staff.
Ensure adequate resources are available for upcoming development of casino.
Researched/Implemented backup and recovery solution (MIMIX) for 24-hour environment.
04/1991 to 07/2001
System Management, Network ServicesGREAT LAKES BUREAU INC – BUFFALO, NEW YORK
AS400 Computing platform IBM 9406 650-2240 - 1500 Users, Lucent G3R PBX Maintained all aspects of computer processing for 2 large AS400's and 5 others in 6 other locations across the country.
Facilitated the integration of an agency on the West Coast with locations in Spokane, Tacoma, and Seattle, Washington; San Luis Obispo, California and San Diego County (5 separate offices). Designed and Implemented proprietary AutoDial systems via dedicated inband TCP/IP circuit. Using
small As400's and remote controllers, delivered green-screen
capabilities along with service-level response time to meet enterprise
standards. Using G3i PBX with ASAI capabilities delivered voice/data to work stations separated by 3000 miles.
Maintain a stable, available, and cost effective computing platform. Data resides on a large AS400 8-way processor. Fully raided disk units, along with UPS and redundant network connectivity. Responsible for 5 other small As400's, one acting as Data Warehousing machine. Full maintenance and capacity planning for future upgrades or software applications.
Implemented new 400-seat facility in Parma, Ohio. The site has full functionality with redundant frame relay circuits as well as Lan/Wan connectivity. This site has 2 small as400's that act as high-speed remote controllers. As with other remote sites this was accomplished in relatively short
order - 45 days from lease signing to premise occupation with agents.
Implemented various software solutions to effect significant cost saving - Address standardization, internal check writing, Batch processing of credit bureau reports, Faxing from the AS400.
10/2001 to 11/2002
System Management, Network Administration/ServicesCLIENTLOGIC – BUFFALO, NEW YORK
Maintain/Administrator AS400 with PKMS, RVI scanning applications.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Build Servers/PC to company Standards.
03/1988 to 07/1990
Production JCL DeveloperMERCHANTS MUTUAL INSURANCE COMPANY – BUFFALO, NY
02/1985 to 07/1986
Computer OperatorNIAGARA COUNTY SAVING BANK – NIAGARA FALLS, NY
Associate of Science: Data Processing Erie Community College - Orchard Park, NY
Bachelor of Science: Information Systems Management Buffalo State College - Buffalo, NY