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Network Engineer/System Administrator Resume Example

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NETWORK ENGINEER/SYSTEM ADMINISTRATOR
Professional Summary

Senior-level expert with [Number] years of experience delivering on-site network management and support services across diverse industries. Presents programs and solutions to drive growth. Provides supplemental and total management support for IT systems, including establishing and maintaining networks and servers. Strong aptitude for identifying new technologies and solutions to support client needs. Results-driven Network Engineer with [Number] years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Work History
Company Name - Network Engineer/System AdministratorCity, State05/2015 - Current
  • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
  • Protected forensic value of data and established monitoring and incident reporting and response procedures.
  • Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
  • Oversaw network performance, making changes to boost overall efficiency and power.
  • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
  • Collaborated with engineering to report issues, manage project deliverables and provide status reports.
  • Resolved and documented customer reported network issues via phone and e-mail.
  • Configured and performed troubleshooting with routing and switching protocols, including [Type] and [Type].
  • Diagnosed and executed resolution for all network and server issues.
  • Collaborated with [Job title]s in disaster planning, network backup and recovery process monitoring.
  • Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
  • Implemented WAN and LAN designs in multi-datacenter configurations.
  • Developed network test and validation processes to assist in maintaining alignment with solution design.
  • Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
  • Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
  • Completed reports detailing network and systems performance, costs and downtime issues.
  • Standardized job tasks and trained junior team members on industry best practices and standards.
Company Name - IT SpecialistCity, State01/2015 - 05/2015
  • Uploaded new software, rolled out updates and applied patches to [Type] servers upon release to thwart [Type] and [Type] threats from penetrating networks.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Delivered technical sales presentations to prospects and presented benefits and value of insurance products.
  • Described [Type] solutions to customers to assist in problem resolution.
Company Name - Senior Network EngineerCity, State09/2014 - 01/2015
  • Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
  • Managed purchasing and installation of networking equipment such as core routers and switches.
  • Improved network operation by incorporating new technologies into existing designs.
  • Recommended network security standards and upgrades to management.
  • Established and monitored key performance metrics to verify consistent compliance with important networking standards.
  • Implemented scalable, efficient and cost-effective network automation framework.
Company Name - Cyber Network Specialist City, State05/2014 - 09/2014
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Conducted security audits to identify vulnerabilities.
  • Developed plans to safeguard computer files against modification, destruction or disclosure.
  • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
  • Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
  • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
  • Configured and performed troubleshooting with routing and switching protocols, including [Type] and [Type].
  • Implemented [Software] for version control across [Type] network.
  • Analyzed, troubleshot and enhanced network performance to drive efficiency.
  • Performed and adhered to change management requirements.
  • Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications.
  • Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
Skills
  • Testing network coverage
  • Debugging networks
  • Networking and relationship building
  • Network component installations
  • Network security systems
  • Network infrastructure development
Education
University of San Antonio Abad Del Cuzco CityBachelor of Science: Business Administration
University of Maryland - University CollegeBachelor of Science: Computer Networking And Cybersecurity

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Resume Overview

School Attended

  • University of San Antonio Abad Del Cuzco
  • University of Maryland - University College

Job Titles Held:

  • Network Engineer/System Administrator
  • IT Specialist
  • Senior Network Engineer
  • Cyber Network Specialist

Degrees

  • Bachelor of Science : Business Administration
    Bachelor of Science : Computer Networking And Cybersecurity

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