network engineer iii service manager software support resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
  • 22 years of progressive telecommunication experience. Including 11 years in research and development for carrier network, 9 years in cable industry, 20 years of hardware/software testing, 11 years in Nokia NMS , 11 years of network planning and design.
  • Strong communications skills; works effectively with both technicians and senior management.
  • Through understanding of technologies including IP/MPLS, Ethernet, routing, networking and the best applications for clients. Skilled at identifying and fulfilling client needs.
  • Personal Qualifications: leader, researcher, problem solver, teamwork oriented, high achiever, self-motivated, dynamic, fast learner, enthusiastic, diligent, and meticulous.
  • Network: IP, MPLS, Ethernet, Routing, Switching
  • Network Management System: Nokia NFM-P, NFM-T
  • Nokia Routers: 7x50 SR-1/7/12/14/2s/7s/14s, 7250 IXR-R6, 7705 SAR-8/M/A/F, 7210 SAS-M/Mxp/K5/K30/D, 7360 ISAM FX
  • Software: UNIX, LINIX, Visio Professional, MS Office, Excel, PowerPoint
  • Test Equipment: Ixia IxNetwork, Spirent TestCenter, Attero Impairment, NetScout, Quali System, JDSU 5800 Tester, Exfo 1/10/100G Tester
Senior Network Engineer, 06/2012 to Current
Frontier CommunicationsPalo Cedro, CA,
  • 7250 IXR-R6 Design & Implementation Lead - First Cox 100G CPEs
  • QoS Design, Strategy, & Implementation Lead
  • Nokia NFM-P SME
  • Software & Hardware Testing Against Industry Standards
  • Developed Test Plan/Test Results Documentations & Deployment Guide
  • Team Lead for Cox Business New Fiber Access Architecture (NFAA)
Senior Network Engineer Consultant, 02/2010 to 06/2012
Advance Auto PartsDenver, CO,
  • Designed and Implemented Four Major NS Networks (Lake, Illinois, Pocahontas, & Virginia).
  • Provided a Network Proposal for Conrail Network
  • Integrated NS Microwave Network with NS Nokia MPLS Network
  • 5620 SAM System Admin
Principal Network Engineer, 07/1997 to 09/2008
  • R&D !nnovation Lab to Evaluate New Devices
  • Developed Test Plans and Performed Regression Testing Based on Industry Standards
  • Nationwide ATM/Frame Relay Design & Implementation
  • Represented Qwest’s Technology Direction and Guided Vendors to Solve the Network Issues
  • Developed a User-Friendly Frame Relay/ATM Mapping Tool
Master of Science: Information and Communication Sciences, Expected in 01/1997 to Ball State University - Muncie, IN,
Bachelor of Arts: Industrial Economics, Expected in 01/1994 to Ramkamheang University - Bangkok, Thailand,

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Resume Overview

School Attended

  • Ball State University
  • Ramkamheang University

Job Titles Held:

  • Senior Network Engineer
  • Senior Network Engineer Consultant
  • Principal Network Engineer


  • Master of Science
  • Bachelor of Arts

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