Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly developed understanding and working knowledge of
data networking, particularly experience with ILEC ATM, DSL, Ethernet, IP and
management networks. Ability to work cross-functionally with Transport and Data
Engineering teams and willingness to take on additional projects and
responsibilities. Produces high quality of work and attention to details.
Detects, troubleshoots and trains others on issues detected and resolution
obtained within the network. Requires no supervision and accepts additional
work assignments without delay.
Skills
Navy veteran and
the recipient of the Navy Commendation Medal as well as the Navy
Achievement Award
11 years' experience in Network configuration and support
Performs duties
in a self-contained environment with no supervision
Excellent
communication skills; patient and resourceful in solving problems
Team Leader, Motivated, Dependable, and a Team-spirited
professional
Meets demanding deadlines with the ability to multitask
VoIP knowledge
Exceptional troubleshooter
Sound judgment
Develop support material and trained personnel
Experience
10/2015 to CurrentNetwork Engineer II - Broadband Implementation Change ExpressWindstream Communication | City, STATE,
Responsible for collaborating with Transport, Access, and Data engineers to design
Maintenance Operation Protocol (MOP) work plans, associated with uplink capacity,
market re-design, device upgrade, device cleanup and traffic grooms.
Responsible
for understanding the operational aspects of all data network elements in the
Windstream network to develop detailed work-plans for network changes and
software upgrades
Collaborate
with Transport and Data Engineering to analyze and resolve network issues when
implementing changes in the Windstream data networkÂ
Collaborate
with Transport Engineers and Vendors to determine most effective solution for
network changes
Manage
and adhere strictly to processes and standards as they pertain to data network
operations and Windstream Communications
Develop support material and train personnelÂ
09/2014 to 09/2015Network Analyst III - Voice over IP NOCWindstream Communication | City, STATE,
Identified issues
and provide Tier III support for ALU/Lucent Plexus 8000 and Genband C3/G9/Netra
T2000/T5220 equipment
Worked closely with Data and TAC services to resolve problems and concerns presented by customers
Recorded all troubleshooting processes into Remedy ticketing system
Proactively
monitored and assessed the network for issues that might arise
05/2013 to 09/2014Network Engineer II - Data Change Implementation CenterWindstream Communication | City, STATE,
Responsible for collaborating with Transport, Access,
and Data engineers to design Maintenance Operation Protocol work plans,
associated with uplink capacity, market re-design, device upgrade, and traffic
grooms
Design, develop,
test and implement all components, equipment, and software for a specific
project across multiple equipment platforms for different layers (i.e. Adtran,
Calix, Wave, Lucent, Alcatel, Cisco MGX and BPX, Redback, Juniper, Copper
Mountain, PAX, ASC, Kentrox, Hatteras, Fuji, AFC, Zhone, Maroni, Occam,
Paradyne, Catena, UE 9000, Nortel IMAS, BSAM, USAM, Litespan, CTDI, and Hitachi)(Dslam,
Switches and Routers)
Identified issues and provided resolution within the workgroup and with other teams
Responsible for understanding the operational
aspects of all data network elements in the Windstream network to develop
detailed workplans for network changes and software upgrades
Collaborate with Data Engineering and different NOC's to analyze and resolve network issues when implementing changes in the
Windstream data network
07/2007 to 05/2013Network Analyst III / Network Analyst II - Data Network Operation CenterWindstream Communication | City, STATE,
Analyzed and resolved technical problems at the highest
escalation level and assisted personnel in resolving technical issues as they relate to Windstream's Network
Lead efforts to ensure connectivity
and compatibility between systems to include various venders and identified and
resolved bugs within vender equipment
Created high and low level detailed training material for future troubleshooting
resources
Worked with the following vendors
as Dslam, Switches and Routers: Adtran,
Calix, Wave, Lucent, Alcatel, Cisco MGX and BPX, Redback, Juniper, Copper
Mountain, PAX, ASC, Kentrox, Hatteras, Fuji, AFC, Zhone, Maroni, Occam, Paradyne,
Catena, UE 9000, Nortel IMAS, BSAM, USAM,
Litespan, CTDI, and Hitachi
Education and Training
Expected in Bachelor of Science | Technical Project ManagementITT Technical Institute, Little Rock, ARGPA: National Technical Honor Society 3.92 GPA Member
Expected in Associate of Applied Science | Computer Electronic EngineeringITT Technical Institute , Little Rock, ARGPA: 3.93 GPA
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Formatting
Length
Resume Overview
School Attended
ITT Technical Institute
ITT Technical Institute
Job Titles Held:
Network Engineer II - Broadband Implementation Change Express
Network Analyst III - Voice over IP NOC
Network Engineer II - Data Change Implementation Center
Network Analyst III / Network Analyst II - Data Network Operation Center
