Energetic and passionate college student working towards an Associate Degree in Information Technology at NHTI Concord's Community College.
*Have the ability with the willingness to learn and expand my working knowledge in Networking Design
*Possessing a proven ability in ensuring the best technical way to solve a problem without losing sight of factors such as budget, timelines and external dependencies.
*Proven success leading business development efforts, expanding customer base, and increasing revenue potential within organizations.
Desktop Operating Systems Windows 98, Windows 2000, Windows XP, Windows 7, Windows 10), Linux, Red Hat Linux, Mac OS, Apple IOS, Android, Fedora
MS Office (Outlook, Word, Excel, Power Point, Access), Adobe, AirMagnet Survey PRO, Visio, Cisco Packet Tracker, Cisco Tera Term, VMware, Microsoft SQL Server 2008, Microsoft Exchange Server, GNS3, Remote Desktop, Visio
NETWORKING: VPN, Windows Exchange Server 2008, VMWare
Built a database system in Microsoft SQL
Cisco routers and switches Presentation skills
Education and Training
Associate, Science Information Technology2017NHTI Concord's Community College － Concord, NHScience Information Technology
Associate DegreeAugust 2016ITT Technical Institute － Wilmington, MA
Adobe, AP, Apple, basic, Cisco, consulting, credit, client, clients, customer service, DTS, database, documentation, email, government, hiring, inventory, Linux, Mac OS, materials, messaging, Access, Excel, Exchange Server, Microsoft Exchange Server, Mail, MS Office, Outlook, Power Point, Microsoft SQL, Windows 7, Windows, Windows 2000, Windows 98, Windows XP, Word, network design, network installation and hardware, NETWORKING, Network, Operating Systems, personnel, POP3, Project Management, quick, Red Hat Linux, Sales, servers, Microsoft SQL Server, surveys, Trainer, upgrades, VPN, Visio, workflow
Network Design EngineerDec 2016 to Current SingleDigits Inc － Bedford, NH.
Assisted in providing estimate for network projects.
Developed and maintained appropriate network project reports.
Bill of materials.
Scope of work documents.
Evaluated and validated network design structure mostly with Cisco and Ruckus equipment.
Identify client advanced network requirements and develop system solutions.
Provide consulting for network installation and hardware upgrades with the Project Management Team.
Wireless site survey and RF design using AirMagnet Survey PRO (predictive and active surveys).
Infantry/ Defense Travel Systems AdministratorMar 2012 to Aug 2014 United States Army － Fort Knox, KY
Administered the travel and expense credit cards of over 150 personnel, ensuring all employees completed all travel, training and paperwork that was needed before and after their travel had been completed.
Maintained the account worth over $750,000 with zero loss to the company.
Attended training from CITI Bank for the government travel card; understood the ramifications and proper use of all GTC.
Served as a point of contact when it came to GTC inquiries from other companies.
Served as the Defense Travel System (DTS) Reviewer for the Battalion Command.
Reviewed travel authorizations and vouchers within the Battalion prior to being sent to the approving official.
Checked and analyze all requests to ensure that all travel is authorized, responsible expenses are being claimed and expenses have supporting documentation attached.
Answered / clarified soldiers' questions regarding policy and procedures.
Recipient of multiple positive reviews acknowledging dedication to excellence in customer service with the ability to handle complex and time sensitive scenarios from my peers as well as the chain of command.
Ensured superior soldier experience by addressing all the soldiers' concerns, demonstrating empathy and resolving problems as quick and accurate as possible.