Network Administrator Devops Engineer resume example

• Gathered, defined and translated client requirements into product stories and actionable tasks.
• Recommended improvements to facilitate team and project workflow.
• Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
• Designed websites, portals and large-scale web applications for multiple clients.
• Established and maintained key relationships with business stakeholders to promote future opportunities.
• Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
• Built and applied reusable code to other projects to reduce consulting fees and development hours.
• Reviewed information and elements regularly on websites and pages for accuracy and functionality.
• Extensively researched unfamiliar products and technologies to learn how best to incorporate new options.
• Met with stakeholders and presented in-depth information on hardware and software products, delivering expertise to make appropriate purchasing decisions.
• Conducted scheduled maintenance ever two-weeks during non-peak hours for uninterrupted service.
• Spearheaded over 100 network projects by acting as technical lead and working closely with various size IT staff.

Upgraded laptops/desktops, improving speed and performance.

• Monitored incident alert systems during both normal hours and after-hours periods, alerting appropriate departments and personnel of any malfunctions or incidents.
• Created and updated technical documentation for network installations and changes to existing installations.
• Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.